For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Spain rated AXA Assistance USA
4.57 out of 5
112
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
Very slow. Supplied requested info and waited then asked for additional info. Sent requested confirmation they received it no response add 30 days waiting then another 3 weeks before payment. Very poor communication.
Robert C. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
Nearly had to use you, because of lost luggage, but showed up the next day. also missed a flight,and had to stay over, but the airline took care of us. thanks
Vernon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Silver
Good coverage-wish it were a bit less expensive.
Allen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Jun 27,2016
The trip included a
cruise
AXA Assistance USA Gold
We did not need to utilize the plan.
Jean G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 09,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
I was very satisfied with the coverage and price. Fortunately I did not have to make a claim so I can't address the response time and effort.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
The trip included a
cruise
AXA Assistance USA Silver
Very easy to deal with and quite helpful through the claims process.
LESLIE A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback! We are delighted to know you’re happy with your purchase and had an easy claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Mar 07,2016
The trip included a
cruise
AXA Assistance USA Silver
This is a very easy way to obtain insurance, and the prices are very reasonable. Representatives are also very helpful.
Jennifer T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
I was very satisfied with the plan after researching my options. I never had to file a claim and I guess that is the real proof in the pudding. If I had, which thank goodness I did not have to, I would have be able to evaluate your company fully. Thank you and I will purchase this insurance again.
Diane M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Luckily I did not have to use it, but I am sure I would have been good.
Grete K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Very good coverage at a reasonable price. Happy I didn't need to use it! Thank you.
John D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having coverage in the event of the unexpected while travelling can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Oct 20,2015
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. Medjet
    (4.66)
  3. Nationwide
    (4.63)
  4. Berkshire Hathaway Travel Protection
    (4.62)
  5. Global Underwriters
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.54)
  2. Travelex
    (4.47)
  3. GeoBlue
    (4.46)
  4. John Hancock Insurance Agency, Inc.
    (4.41)
  5. AIG Travel
    (4.37)