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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited India rated AXA Assistance USA
4.47 out of 5
60
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
I compared plans, and this one looked good. Company was well rated by A.M. Best.
Katharine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
This is the first time I have had to file a claim. Our flight was cancelled when the airport was closed in Kathmandu Nepal for 4 days. We filed a claim for an air flight change and for hotel expenses that we incurred as the result of the closure. The claim was accepted and paid promptly. I was extremely satisfied with the response by the company and the speedy service.
Dennis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
We did not have to file a, claim against the plan, but felt comfortable that we were covered.
frederick h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I found InsureMyTrip customer service to be very helpful and knowledgeable in helping to understand coverage options.
Dinubhai R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
We are very satisfied. We have great trip and thanks we had trip insurance. We have very please to have insurance. Thanks we do not have any major problem.
Once again thanks and appreciate.
Chandravadan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
I liked using InsureMyTrip to compare different plan coverages and prices. I felt peace of mind that I had good coverage for a reasonable price.
Ellen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Platinum
The policy covered what I wanted covered, and was lower priced compared to similar plans.
Vicki N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I finally was compensated for my claim, but processing was slow.
Joyce T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, please consider requesting a customer advocate from InsureMyTrip. Our customer advocates can contact the claims administrator to help expedite the claim.
    Jan 26,2015
AXA Assistance USA Platinum
As I did not have to use the coverage, I can't rate AXA's plan for claim processing.
Kristi R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
The plan covered everything that needed to be covered. Thankfully, we did not need any of the coverages. Money well spent for complete peace of mind.
Stanley S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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