AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
I had a claim and the representative I talked with was helpful. I had trouble with using the AXA website, so I asked for a claim form by mail. I finally got the website figured out before the claim form arrived by mail. My claim was honored in full, but I had complete documentation.
Chilton T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I work in the travel industry and understand all too well the risks and cost associated with sudden illness or serious accidents while on vacation. The policy offered very good coverage for the most expensive and difficult possibilities at a very reasonable price. I felt great piece if mind with the policy in my pocket. Worth every penny!
Emily B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are just thankful we did not have to use the policy. Had a great trip knowing that we were covered if an emergency caused us to cancel or interrupt the trip.
Ronald P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Like most travel insurance policies, you need to be a lawyer to read the thing. I'm happy I didn't have to use it to see if I would have been reimbursed. Prior to buying this policy I did a lot of research online, and this plan was the most cost/benefit effective.
Daniel C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We encourage customers to call us prior to, during, and after purchasing coverage to ask questions about our travel insurance products. While we can not pre-determine the outcome of claims, we are happy to help interpret policy language. Our customer service representatives are fully licensed insurance agents in all 50 states. The toll free number for InsureMyTrip is 800-487-4722.
Signing up was fast and easy. When I called with a question, a knowledgeable and friendly customer service representative answered right away, and provided the information I needed. It was also easy to add addiotnal trip cost onto the policy when we added a side trip to our plans. This policy provided some much needed peace of mind for a trip of a lifetime.
Carol F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.