Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Silver
We had no incidents so coverage was not requested.
John G. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 22,2016
The trip included a
tour
AXA Assistance USA
Platinum
I am very grateful that we did not have to file any claims against this plan. I felt it was very expensive. I was extremely pleased with the assistance I received in selecting and purchasing it from my agent at insuremytrip.com.
yvonne c. would not
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with the purchase price. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Oct 11,2016
AXA Assistance USA
Gold
As I had no need to use the coverage or file a claim for any related issues ,I cannot comment on the coverage. This policy and all others from various companies are far too expensive for what they are. If, for the money the length of the policy coverage was guaranteed for at least a year and were to cover a max number of trips,then I could justify the cost, but for only one time bound trip, NO. For anyone no wanting to chance a covered issue the insurance companies dictate the rules and the price! There is little competition in any insurance market, pay me or else! Sanctioned insurance price fixing, in my opinion.
Michael J. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Oct 11,2016
AXA Assistance USA
Gold
We did not need to file a clam but there was a point that we thought that we would. I am glad we purchased the plan as it gave us more options and less stress when we were needing to make some decisions.
Allen P. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
Travel protection can provide peace of mind letting you focus on your trip. AXA Assistance USA is glad to provide that protection and look forward to supporting all your future travel insurance needs.Oct 02,2016
The trip included a
cruise
AXA Assistance USA
Gold
Since I didn't need to make a claim, I can't really assess the plan. But it seemed to cover my needs. I will buy it again
Joyce B. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review. Peace of mind is important when travelling and we are glad we were able to provide that for you. AXA Assistance USA hopes to fulfill your insurance needs for any future travel!Sep 23,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
Fortunately my trip was free of calamities, illness, cancelled flights and so on. I felt reassured that I did have my "document" in hand jut in case I needed it and I'll soon be ready to sign up for another adventure with AXA backup!
Barbara D. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!Sep 21,2016
AXA Assistance USA
Gold
My claim was processed exactly as stated in the policy.
RITA H. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
Reply: Thank you for the kind review! We are delighted to know you’re happy with your purchase and and claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Sep 01,2016
AXA Assistance USA
Gold
They pai exactly as the policy stated. I would definitely use them again.
Thomas A. H. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Reply: Thank you for the kind review! We are delighted to know you’re happy with your purchase and claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Sep 01,2016
AXA Assistance USA
Platinum
Thankfully, I did not need to use the insurance, but knowing I had it gave me peace of mind.
Julie G. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Aug 30,2016
AXA Assistance USA
Gold
The plan details seemed good. I am thankful that did not have to test any of the provisions; consequently/ I cannot attest to the responsiveness of the insurer.
Robert S. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Sep 13,2016