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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Canada rated AXA Assistance USA
4.59 out of 5
114
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
Their claims processing was prompt and professional. Our claim was processed and paid promptly.
Diane G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
Price was competitive.
Samuel G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
To be honest, I think it is too expensive for people 70 or over, especially when many people at this age are on fixed incomes. The insurance was more my wife's idea than mine.
Larry S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Plan had good coverage, but was too expensive for the risks involved.
Diane V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling InsureMyTrip at 800-487-4722 to receive a quote. Our customer representatives are licensed insurance agents trained to assist customers in finding the most cost effective plan that best suits their needs.

    Travel insurance providers offering comprehensive plans will use a few pieces of information to calculate the cost of a policy: age of the travelers, number of travelers, length of travel and the cost of the trip. In general, you should expect a policy will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost.
    Aug 13,2015
The trip included a
cruise
AXA Assistance USA Silver
Good coverage for reasonable price. I didn't need to use the policy, but I'll never cruise without it.
Carol Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
We had a very difficult personal situation causing us to cancel our trip. The claims and customer service employees were empathetic & helpful and the case was resolved quickly within the time promised.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
It was an expensive trip and having the insurance was comforting, especially since I have elderly parents at home.
Louis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Found out most of the other women had taken out a less expensive plan, covering the same as mine. I thought it was because of my age but, they were the same age or older.
Suzanne F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling us for a quote. We may be able to assist in finding more cost effective plans that would cover your primary concerns. We are available 7 days a week by calling 800-487-4722.
    Jul 07,2015
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We recognize that you have choices when selecting your travel insurance policy and that AXA may not be the lowest cost. We appreciate your business and hope that you will choose AXA again for your travel protection needs.
    Jul 09,2015
The trip included a
tour
AXA Assistance USA Platinum
It always gives me peace of mind to have insurance on an expensive trip.
Helen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
Always use InsureMyTrip for my travel insurance needs. Great company.
Rebecca S. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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