AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
I caught a headcold and thought I would see a doctor if it got worse, but did not need to. I also very nearly missed a connecting flight due to customs/TSA hassles. Although I'm glad I did not need to file a claim, I had the peace of mind that I had coverage for the expenses if my situation in both cases had not gone so well.
Cynthia D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for the kind review. At AXA Assistance USA we appreciate the opportunity to provide you travel protection. Please think of us for all of your future travel needs.
It is very easy to apply and once enrolled there is a comfort level that regardless of what might happen between enrollment and the end of your trip...."you are covered."
Eileen S. would
recommend this plan to a friend or relative.
Peace of mind is so important while you are travelling and we are glad AXA Assistance USA could be part of that. Please think of us for all your future travel protection needs.
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
I actually ended up canceling my trip, due to a State Dept. alert about possible terrorist activity. AXA could not have been more helpful: they processed my claim for 'cancellation for any reason' swiftly and quickly. I was very impressed and will be a customer for life.
Sylvia W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
AXA said the Silver Plan covered new illnesses and then denied this when I reported a new illness. They said that this was because I lived in New York, even tho they always knew this. They simply cheated.
Saul N. would
recommend this plan to a friend or relative.