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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Germany rated AXA Assistance USA
4.50 out of 5
120
ratings and reviews
97%
recommended
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Cruise
Filed claim
AXA Assistance USA Gold
Thankfully we never had the need to use the AXA Assistance USA Gold plan. However it was very comforting to know we could if need be.
Charlotte R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Dec 14,2015
The trip included a
cruise
AXA Assistance USA Gold
Good value.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
It is very hard to fairly judge a plan if it is not used.
Having the plan in place however does give one peace of mind if something was required.
I do feel that if one does not use the plan yet is constantly using the service that there should be some type discount for the loyalty.
Warren S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback and we appreciate your business! Unfortunately, due to insurance regulations, we are unable to offer discounts on travel insurance.
    Oct 30,2015
The trip included a
tour
AXA Assistance USA Gold
Fortunately we did not have to file a claim but it was comforting to know that the coverage was there - worth the cost.
George R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
Since I was fortunate not having to use the plan, I can not tell how good it would have been in case of a problem.
Inge B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
The policy cost about 50% less than through the tour company and the coverage was the same.
Harlan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
I have no basis to know if the coverage was what it said it was since, luckily, we had no claims.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Easy to purchase, provided good info, but had no claim, so I don't know about the most important factor.
Cecil S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
I was very happy to have the insurance.
Shelley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Overall I find trip insurance expensive as I suspect the number of claims greater than the cost of coverage is minimal. I chose AXA as it was was less expensive than most and had mostly good reviews.
Cynthia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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