Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Silver
Luckily I did not have to use this travel insurance policy. But your mind as at ease knowing that you have it while you are travelling
Joseph V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
I was very happy with the response to my claim and the timeliness of payment. I would definitely use them again and recommend to others.
Janice L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Mar 08,2016
The trip included a
tour
AXA Assistance USA
Gold
I would absolutely recommend this plan to anyone going anywhere, especially for an extended period of time. It was so nice to not have to be worry about what we'd do if anything happened while we were on our 45 day tour of Australia and New Zealand. The agents helped me in not only picking out the right plan for my needs, but making sure I got the most cost effective one. Thankfully, we didn't need to use the plan, but I feel confident, if we had, AXA would have taken care of us.
Sharon T. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip insurance certainly helps you focus on the important things like enjoying your time in Australia and New Zealand.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Feb 18,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I didn't need to file a claim, so I don't have hands on experience on how well the coverage would take care.
Deborah B. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Feb 17,2016
The trip included a
tour
AXA Assistance USA
Silver
Didn't use it, but was glad to have the coverage for this very expensive trip. Wouldn't travel without it!
Helen B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jan 21,2016
The trip included a
tour
AXA Assistance USA
Gold
Had two issues on our trip. One was a flight diversion due to weather that caused us to miss the first day of our tour. The other was a medical issue that required a visit to a foreign medical clinic. Both were handled promptly with only minor hassle.
Reinald S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the review. It can be quite disappointing to encounter issues with a trip but we are happy to know your claims experience was handled promptly and everything worked out. Our apologies for any inconvenience you may have experienced with the claims process. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Jan 04,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
I did not need to use the AXA Assistance USA Gold plan, but it was comforting to know it was in effect during our trip.
Kevin E. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Dec 09,2015
AXA Assistance USA
Gold
Good service and peace of mind.
Larry H. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I bought the plan for peace of mind.
Gary N. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Its difficult to provide a complete evaluation since I had no claims. It would be beneficial if you or the broker had data that rated claims experience.
I hope I never had have a claim, but without one you can't conclude how good the plan and insurer are.
I hope I never had have a claim, but without one you can't conclude how good the plan and insurer are.
James B. would
recommend this plan to a friend or relative.
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Carol
Thank you for your suggestions. While we do not have or share claims data, we do publish customer reviews which share claim experiences. There are several ways to access these reviews on our website. In the future, if you are shopping for travel insurance on our website and would like to read claim reviews, please call us at 800-487-4722 so we can instruct you as to how to pull up the appropriate reviews.
Feb 12,2016
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.