Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
AXA Assistance USA
Gold
Considering travel during the Brussel massacre it gave me some peace of mind to have travel insurance.
Beatrice L. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Mar 29,2016
AXA Assistance USA
Silver
My suitcase was 24 hours late when I returned from my holiday. I called for a claim form and explained my 24 hour baggage delay, the operator on the phone stated that the coverage for baggage delay was for purchases made, I told the operator that I didn't need to make purchases as I was already at home but I wanted to claim the $100 for 24 hours delay. I wasn't able to claim as I made no purchases, I was disappointed on the wording of the insurance coverage.
Colin W. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
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Carol
Thank you for your review. We are always appreciative of comments from our Insureds that can assist fellow travelers.
As you indicated in your review, Baggage Delay coverage in Comprehensive Travel Insurance plans reimburse you for the additional expenses that you incur during the trip due to a covered Baggage Delay. Since you did not make any purchases, there were no additional expenses so there would be no reimbursement under Baggage Delay.Jan 16,2016 -
Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We apologize for any confusion with the policy benefits which may have occurred. We appreciate your comments and continually use customer feedback to improve our products and service. We hope you will consider us again for future travel.Jan 18,2016
The trip included a
cruise
AXA Assistance USA
Gold
Did not have to file a claim, therefore difficult to write a review. However, having coverage through Insure My Trip gave us peace of mind throughout our journey in the difficult driving conditions in the U.K.
Reginald J. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
It did provide peace of mind.
millie l. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
The plan was fine for our purposes.
Juliette B. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Plan provided great peace of mind.
diane s. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
It was nice to know we were covered.
Annette F. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Sep 29,2015
AXA Assistance USA
Platinum
Although AXA Assistance USA originally denied my claim, an InsureMyTrip Customer Care representative suggested I file an appeal, which I did, and they approved all of my claim. The plan was good, the Customer Care representative was great.
Steven M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Silver
The best thing about the insurance plan is that I didn't need it.
Ann P. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Silver
It was a comfort to know that we were covered during our trip, in the event of an unexpected event. At one point during the trip, I injured my foot while walking. I was very concerned about my ability to continue the trip at that point and thought about the value of our coverage. With some immediate specific care, my foot improved. Time showed that there was no need to shorten our trip. We will not hesitate to purchase this coverage again in the future to cover up and coming trips. Thanks for great coverage.
Daniel B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful