Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Italy rated AXA Assistance USA
4.47 out of 5
206
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Silver
At the last minute I had to have surgery and was not able to go on the trip. Besides being heartbroken over missing a trip, we were also concerned about the insurance claim. I am happy to report that we received our check and we plan to take another cruise and use AXA insurance again. This time we will not make a claim because we are going no matter what!
Diane J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Fortunately, I did not have any problems and did not use the plan.
Paula V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
To add segments to our month long trip, I would contact InsureMyTrip and it was easy to increase our coverage.
Charles J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
We always buy trip insurance, but we've never had to use it. I've found InsureMyTrip to be the easiest and most cost effective way to purchase trip insurance.
Robert Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
The companies have good reputations and it is foolish to not insure something that could help in the event of a loss. Our cost is high now because we are in our mid 70s but it is obvious that the risk is higher. It cost about 10% of the trip expenses in advance. But we were able to do about $10000 of non refundable arrangements that gave us premium rooms, the best opera seats and good spots on our Flights. I do think any loss would have been paid on such clear payments. But one never knows what is insured until it happens.
robert h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
We insured a trip to Italy, which we had to cancel because of a cancer diagnosis that prevented our traveling. The paperwork requirement to file a claim was not overly burdensome, and the claim was processed within a two-month period. Obviously, we would rather have been able to travel, but the trip insurance was a valuable investment. I'd recommend this company to other travelers.
Donovan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Best customer service ever!
James J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Peace of mind, reasonably priced.
Cynthia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
They were very easy to deal with. Claim was paid promptly after gathering all the required documents.
Martin M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Having the AXA Assistance Gold plan was peace of mind. I didn't need it - thankfully! But it was good to know that if I had chipped a tooth, or broken a foot, I would have had coverage. I enjoyed the comfort of knowing I would be fine on my 5 week trip, regardless of something coming up.
Siri M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The AXA Assistance USA Gold plan covers emergency dental treatment for Accidental Injury to sound natural teeth, up to five hundred dollars.
    Nov 17,2014
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