Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited the United Kingdom rated AXA Assistance USA
4.57 out of 5
165
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Silver
II was grateful to have it should a medical emergency have arisen. Thank you.
Terry M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Easy to purchase and get the coverage needed.
Charles W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
The policy we selected seemed reasonably priced, with the key features we desired. I'm glad we bought travel insurance because one of the couples in our group had to cancel because of a diagnosis of stage 4 pancreatic cancer. You just never know.
Dennis Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
As I have found before, the website is easy to use. We never had to use the insurance but it was reassuring that we had it.
Carole M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Unfortunately, we could not go on our long awaited trip as my wife took ill and had to have major surgery. We filed our claim with appropriate medical evidence and were informed that the claim was be settled in 30 days. We are very much impressed and thankful that we received our check even before thirty days. Thank you very much. We certainly like to use InsureMyTrip for our travel insurance needs.
YOGINDER C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
The sign-up process and receipt of the plan were easy.
Thomas O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
This plan was very comprehensive and gave me great peace of mind. My Mother is 91 years old. Her mind is as sharp as a tack, but the body just doesn't cooperate sometimes. She is extremely independent and still lives alone in her house. I flew my sister in to stay and visit with her while I was gone for three weeks to England. At 91 she is not without some health issues and things can change very quickly. I have to be able to change plans at the drop of a hat! My husband and I are 71 and 65 respectively, and while we are both healthy, we are very aware of health issues and accidents that can happen to interrupt your travel plans. Our peace of mind was well worth the small investment for insurance. Would not travel without it!
Lawana B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I found the process very easy and the representative knowledgeable and thorough. Fortunately I did not need to file a claim so I can't comment on that process.
Cynthia F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
Purchasing travel insurance is a confusing proposition for a senior who does not travel often. I first reviewed a publication of consumer products and services and chose from the publications recommended list of providers. The customer service representatives were helpful in our phone conversations, and the online enrollment procedure was easy.
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Fortunately I did not have to use any coverage, therefore it is not applicable for me to rate AXA. I have no feelings one way or the other.
Loretta E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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