Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have and visited the United Kingdom rated AXA Assistance USA
4.62 out of 5
56
ratings and reviews
94%
recommended
Sort by
Showing
Cruise
Filed claim
AXA Assistance USA Gold
Did not have to use my plan. Cannot really say how it works if you actually need it. I will say I felt better knowing I had it.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Dec 07,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
We had no incidents so coverage was not requested.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 22,2016
The trip included a
tour
AXA Assistance USA Platinum
I am very grateful that we did not have to file any claims against this plan. I felt it was very expensive. I was extremely pleased with the assistance I received in selecting and purchasing it from my agent at insuremytrip.com.
yvonne c. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with the purchase price. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Oct 11,2016
AXA Assistance USA Gold
As I had no need to use the coverage or file a claim for any related issues ,I cannot comment on the coverage. This policy and all others from various companies are far too expensive for what they are. If, for the money the length of the policy coverage was guaranteed for at least a year and were to cover a max number of trips,then I could justify the cost, but for only one time bound trip, NO. For anyone no wanting to chance a covered issue the insurance companies dictate the rules and the price! There is little competition in any insurance market, pay me or else! Sanctioned insurance price fixing, in my opinion.
Michael J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Oct 11,2016
AXA Assistance USA Gold
We did not need to file a clam but there was a point that we thought that we would. I am glad we purchased the plan as it gave us more options and less stress when we were needing to make some decisions.
Allen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Travel protection can provide peace of mind letting you focus on your trip. AXA Assistance USA is glad to provide that protection and look forward to supporting all your future travel insurance needs.
    Oct 02,2016
The trip included a
cruise
AXA Assistance USA Gold
Since I didn't need to make a claim, I can't really assess the plan. But it seemed to cover my needs. I will buy it again
Joyce B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review. Peace of mind is important when travelling and we are glad we were able to provide that for you. AXA Assistance USA hopes to fulfill your insurance needs for any future travel!
    Sep 23,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
Fortunately my trip was free of calamities, illness, cancelled flights and so on. I felt reassured that I did have my "document" in hand jut in case I needed it and I'll soon be ready to sign up for another adventure with AXA backup!
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!
    Sep 21,2016
AXA Assistance USA Gold
My claim was processed exactly as stated in the policy.
RITA H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Reply: Thank you for the kind review! We are delighted to know you’re happy with your purchase and and claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Sep 01,2016
AXA Assistance USA Gold
They pai exactly as the policy stated. I would definitely use them again.
Thomas A. H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Reply: Thank you for the kind review! We are delighted to know you’re happy with your purchase and claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Sep 01,2016
AXA Assistance USA Platinum
Thankfully, I did not need to use the insurance, but knowing I had it gave me peace of mind.
Julie G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Aug 30,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.64)
  4. MEDEX
    (4.62)
  5. RoamRight
    (4.61)
  1. GeoBlue
    (4.71)
  2. Crum & Forster - Travel Insured International
    (4.62)
  3. IMT Services
    (4.60)
  4. Travelex
    (4.60)
  5. Allianz Global Assistance
    (4.56)