Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have and taken a cruise rated AXA Assistance USA
4.56 out of 5
325
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
The plan was well established, staff were GREAT!!!
Nadereh Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Peace of mind.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
As we continue to age, the premium costs are escalating at an unappreciated rate. What was a very good value at 5% of the insured amount is nomlonger a good value at 7.5%.
DAVID B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
Easy to reach if you have questions.
Jacqueline S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
After receiving the required documentation, AXA promptly sent us a check for the amount of our trip.
Nancy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Since I didn't need to make a claim, I can't really assess the plan. But it seemed to cover my needs. I will buy it again
Joyce B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review. Peace of mind is important when travelling and we are glad we were able to provide that for you. AXA Assistance USA hopes to fulfill your insurance needs for any future travel!
    Sep 23,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
Fortunately my trip was free of calamities, illness, cancelled flights and so on. I felt reassured that I did have my "document" in hand jut in case I needed it and I'll soon be ready to sign up for another adventure with AXA backup!
Barbara D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!
    Sep 21,2016
The trip included a
cruise
AXA Assistance USA Gold
Didn't need to submit a claim, but great peace of mind knowing if anything happened, we would be covered.
Gregory D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels!
    Sep 20,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
Thankfully I didn't need to use it so can't evaluate the coverage.
Eleanor G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We at AXA Assistance USA look forward to providing travel protection for all of your future endeavors!
    Sep 20,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
We didn't have a claim this time. However, we purchased a similar policy about a year ago. That time we did have a minor claim, and they settled it very effectively.
Daniel K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the nice review! We are delighted to know you’re happy with your purchase and had a trouble-free trip this time and you're previous claim experience was care-free. We look forward to providing travel protection for all of your future travel!
    Sep 19,2016
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. MEDEX
    (4.61)
  5. RoamRight
    (4.61)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.68)
  3. Crum & Forster - Travel Insured International
    (4.64)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.58)