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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

Customers who have visited Portugal rated the AXA Assistance USA Gold plan
4.63 out of 5
22
ratings and reviews
100%
recommended
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Cruise
Filed claim
AXA Assistance USA Gold
I had to go to the emergency room in Spain and AXA covered my expenses. I'm so happy I purchased insurance and I can't recommend AXA enough.
Zachary C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
My husband and I planned a fabulous cruise that was to leave from Lisbon Portugal and end in Amsterdam with a hotel stay there for 4 nights. As we always do at the senior stage of life, we purchased insurance from "insuremytrip". I love that I can compare different plans for coverage & cost to help make a decision. We also chose the "cancel for any reason" addition to the policy. This is the first time I have ever had to make a claim on insurance, but we decided to cancel just before the final payment came due and I submitted a claim. Within about a month, we had a check for the 75% maximum reimbursement based on the terms of the plan. We were very satisfied!
Barbara G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
First..thanks to you guys at Insure My Trip for helping me to select my insurance..you are AWESOME.....this plan AXA GOLD even though i did not need to access it cause all went well on my trip TG made me feel comfortable n confident that i was fully covered for any unforeseen problems..tx again!!!
James L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 24,2017
The trip included a
tour
AXA Assistance USA Gold
I didn't have occasion to use this policy but I felt that it was comprehensive and met my needs.
Sheryl N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are delighted to know you’re happy with your purchase. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Oct 11,2016
The trip included a
cruise
AXA Assistance USA Gold
Fortunately did not need plan. Looked good when I got it and trust it would be good if needed.
Patricia R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Sep 13,2016
The trip included a
tour
AXA Assistance USA Gold
We did have a small claim on an earlier
trip and it was processed quickly and with satisfaction.
Sandra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Jul 08,2016
The trip included a
cruise
AXA Assistance USA Gold
A quality plan, quality company. I know their reputation very well. I'll purchase no other trip insurance from now on. They say that "The proof of the pudding is in the tasting" and AXA came through quickly and fairly, from beginning to end!
Jule K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Thank goodness all went well on our 6 week trip to Europe so we never had to use the insurance. However, it gave us peace of mind to know it was there just in case.
Ronald B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
We were pleasantly surprised by the prompt and accurate service we received from AXA Assistance USA. We provided all the documentation they requested, and we received a check within less than a month.
Larry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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