Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
tour
AXA Assistance USA
Gold
Fortunately coverage not needed.
Betty B. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I have used AXA on several occasions without having to make a claim, but on this occasion i fell ill while on a trip to China and had to get treatment.. i made a claim and it was dealt with efficiently and fully.. I will continue using AXA in the future.
Well worth having the insurance !
Well worth having the insurance !
Frank S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
you made it easy to get good coverage options
DALE M. would
recommend this plan to a friend or relative.
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Andrew OstranderAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and forward to providing travel protection for all of your future endeavors!Oct 31,2017
The trip included a
cruise
AXA Assistance USA
Gold
The Plan was what I wanted and the purchase process was easy. I can't speak to the claims process.
KIM R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Apr 24,2017
The trip included a
cruise
AXA Assistance USA
Gold
I purchased the plan in hopes of never having to use it ... and luckily , I did not have to use it. The only real way to find out if a policy is good is to have to use it- so I really can't evaluate the plan. However, if I need to purchase another policy of another trip - I would use your company.
Carolyn J. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Mar 24,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
We filed a claim when one of our travel companions was seriously injured (precluding travel for 3-4 months) approx 2 months prior to our trip departure. As a result of that injury, we cancelled our trip. As our travel companions were not relatives it was critical that we were able to document that our injured friend was a "travel companion" as that is a term specifically defined in the policy. Once our claim was filed, our insurer was professional & courteous in all regards and fully paid our claim approximately 4 weeks after our claim was submitted. Based on our experience, AXA is a first class, professional operation in all regards. We will never travel again without an insurance policy from AXA.
William N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip and hope you are able to reschedule soon! We are happy to learn your claims experience went well and appreciate the opportunity to provide coverage for you. We look forward to providing travel protection for all of your future travels.Mar 28,2016
The trip included a
tour
AXA Assistance USA
Gold
Overall the AXA Assistance USA Gold plan was very good and fairly priced. We had a luggage claim which was handled to our satisfaction. However, the processing time was slower than expected.
Barbara E. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products and services. We hope you will consider AXA Assistance USA again for future travel.Dec 09,2015
AXA Assistance USA
Gold
Fortunately, I did not have to put in a claim.
Patricia N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Seemed like good coverage, but since I didn't file a claim there's no telling if it was good.
Edward S. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
would not go to China with out travel insurance....
Thomas A. would
recommend this plan to a friend or relative.