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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers who have visited the Philippines rated the AXA Assistance USA Gold plan
4.21 out of 5
10
ratings and reviews
70%
recommended
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Filed claim
AXA Assistance USA Gold
Flight was cancelled due to airline error & employee neglectfulness. I had to reschedule my flight and pay out more for an additional ticket. Sent proof of all my additional expenses to the company since it was supposedly covered under the policy. Only got paid by insurance for a day of delay on the cancelled flight and got no assistance for unexpected rescheduled ticket or additional fees caused by the initial cancellation.
Adam C. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
It gave me peace of mind knowing I have medical coverage especially doing international trip.
Virginia A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
We used this insurance three times in the past, thankfully,we never had to file any claim. It's just good to have a peace of mind that it is there if and when we needed it.
MAY B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
I purchased this insurance mainly for the overseas medical coverage. But before the trip, I experienced an unexpected medical event which prevented me from travelling. I called the provided number, and explained the situation. A claim form was immediately emailed to me. The forms were fairly simple. I sent the required documents to the company, and received a check reimbursing the entire non-refundable trip cost. The process was pretty quick and painless. Very good.
Geoffrey B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and your claim’s experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Dec 27,2016
AXA Assistance USA Gold
Excellent service
Roberto S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and the service provided. We look forward to providing travel protection for all of your future trips!
    Mar 10,2016
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