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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

Customers who have visited Germany rated the AXA Assistance USA Gold plan
4.55 out of 5
72
ratings and reviews
98%
recommended
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Showing
Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
I updated my insurance just before I left and the paperwork was showing that I was traveling to Afghanistan... nope! I had to call and get that corrected.
Sharon T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Great representatives to help with choice of coverage.
Graham M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 28,2016
The trip included a
tour
AXA Assistance USA Gold
Obviously since I did not have to file a claim (good news) I can't comment on how well you respond and satisfy the claim! I did check prior to leaving about terrorism because of the incident in Brussels, and learned that my coverage would only allow me to cancel if the attack was within 50 miles of where I would be. Interesting!
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 20,2016
AXA Assistance USA Gold
Thankfully we never had the need to use the AXA Assistance USA Gold plan. However it was very comforting to know we could if need be.
Charlotte R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Dec 14,2015
The trip included a
cruise
AXA Assistance USA Gold
Good value.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
It is very hard to fairly judge a plan if it is not used.
Having the plan in place however does give one peace of mind if something was required.
I do feel that if one does not use the plan yet is constantly using the service that there should be some type discount for the loyalty.
Warren S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback and we appreciate your business! Unfortunately, due to insurance regulations, we are unable to offer discounts on travel insurance.
    Oct 30,2015
The trip included a
tour
AXA Assistance USA Gold
Fortunately we did not have to file a claim but it was comforting to know that the coverage was there - worth the cost.
George R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
The policy cost about 50% less than through the tour company and the coverage was the same.
Harlan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
I have no basis to know if the coverage was what it said it was since, luckily, we had no claims.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I had total peace of mind when I purchased this travel plan. Being on a Medicare Advantage plan, I have no coverage for overseas medical needs. Your insurance options give world travelers many plans to choose from to fit one's travel needs and budget!
Joseph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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