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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

Customers who have visited the United States rated the AXA Assistance USA Gold plan
4.43 out of 5
62
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
What I most appreciated about your plan was the flexibility. When I had to cancel a trip after I had paid the premium ,you gave me a year to plan another trip. Even when I had to change the dates ,you let me use the plan for the later dates. It was great to have the peace of mind that came with your insurance plan. All of your representatives were kind and helpful. I'm very glad that I didn't need to use the insurance.
suzanne h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well and you were able to reschedule the trip. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Oct 17,2016
The trip included a
tour
AXA Assistance USA Gold
Fortunately we did not have to use the policy but it was a nice piece of mind knowing that if there were a problem that we were covered.
Todd L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Sep 13,2016
AXA Assistance USA Gold
Thank goodness I did not have to use the plan.
Theresa A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
I'm here so it's all a moot point!
JEANMARIE F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage will certainly help you focus on the important things like enjoying the travel experience and destination. Have a wonderful trip! We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jun 22,2016
AXA Assistance USA Gold
They will pay after Medicare and own secondary insurance does. So I assuming they will pay if there is anything to be paid. They did phone me the next day to make sure I was ok, and explain the process
Kenneth S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Fortunately, everything involving my trip went extremely well; even hurricane Joaquin went on his way away from the East coast of New England. I am grateful I had peace of mind by purchasing this policy, that life would remain manageable should any number of various situations turn otherwise. A small price for peace of mind, indeed.
Terry P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip went very well and didn’t have to face the hurricane. It is always rewarding to learn we are able to provide our customers peace of mind to allow them to really enjoy the travel experience without the worry.


    Thank you for allowing us the opportunity to be a part of your travels and we hope you will consider AXA Assistance USA in the future.
    Oct 15,2015
The trip included a
tour
AXA Assistance USA Gold
Didn't really use it, so can't tell you if it was worth it.
Carin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I will probably use them again. All plans seem a bit pricey. This one was a bit better for the price.
Kathleen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Premium for comprehensive travel insurance policies is based on: the age(s) of the traveler(s), the number of travelers, the length of travel, and the non-refundable trip cost. Typically, a comprehensive policy is considered to be a good value when it costs between 4%-10% of the total pre-paid, non-refundable trip cost.

    In the future, please consider calling us at 800-487-4722 to receive a quote. Our representatives would be pleased to assist in finding the most cost effective plans that best suit your needs.
    Jul 07,2015
AXA Assistance USA Gold
Since I did not have to file claim, nothing to comment.
Patricia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
There were some health issues looming over this trip, and we are very grateful that nothing happened and we did not have an occasion to need/use this travel insurance. It was an expensive purchase, but the peace of mind was well worth the cost, Thanks!
Earl L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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