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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers who have visited the Netherlands rated the AXA Assistance USA Gold plan
4.55 out of 5
72
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
The price and coverage seems competitive. Fortunately, I did not need to file a claim, so I don't know how well the plan would work when needed.
Marion H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
The plan is reasonably priced but has lots of exclusions that need to be read over carefully in the contract. All travel insurance has exclusions, so you need to know what you are covered for and what you are not covered for. We were unable to file a claim for a stolen cellphone. It is not covered along with lots of other personal items. I would purchase this plan again, though, since it covers quite a few major issues we were concerned about while traveling abroad.
Marlene M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We believe that this review is extremely valuable to fellow customers. It is essential that customers read the terms and conditions of the policy prior to and immediately after purchase. If you are purchasing online, we encourage you to read the description of coverage we provide provide for each plan. Please call us at 800-487-4722 so that our representatives can go over the covered items and exclusions with you. We want customers to have their needs covered and to understand what events and items the plans will not provide coverage for.
    Aug 08,2015
The trip included a
cruise
AXA Assistance USA Gold
The plan seemed to cover all my concerns and the price was comparable to other insurance plans; however, there are many exclusions in the policy that a prospective purchaser needs to read carefully. For instance, my cellphone was stolen in Germany, and when I called to make a claim, I was told cellphones are excluded from coverage, as are many other personal items. Read the exceptions and exclusions in any policy that you purchase.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We believe that this review is extremely valuable to fellow customers. It is essential that customers read the terms and conditions of the policy prior to and immediately after purchase. If you are purchasing online, we encourage you to read the description of coverage we provide provide for each plan. Please call us at 800-487-4722 so that our representatives can go over the covered items and exclusions with you. We want customers to have their needs covered and to understand what events and items the plans will not provide coverage for.
    Aug 08,2015
The trip included a
cruise
AXA Assistance USA Gold
We had no problems, and we didn't need to file a claim.
Patsy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
We did not need to use the coverage, but another traveler on our cruise was hit by a bicycler and had to be transported home for surgery. So it was comforting to know we had such good coverage, realizing how possible it was to suddenly need it!
Kenneth E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Never having used a travel insurance company before, I was surprised at how different the companies are, as well as how expensive coverage can be. InsureMyTrip offered the coverage we needed and the price was hundreds of dollars less than other companies offering similar, if not exact, coverage. The representatives were so helpful in explaining the rather complicated verbiage in the different policies. I would recommend this company every time because of the exceptional people that they retain to explain and sell their products! We felt confident that incidents would have been handled promptly and fully. Thank you, InsureMyTrip!
Mary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I feel good about the coverage.
Nathan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
When I called the company, everyone I spoke to was very helpful. The representative helped me understand the coverages. I felt like everything we needed would have been covered, and that gave my elderly mother and I great relief.
Arlyce C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Priced similar to other plans, but had slightly better coverage. I should be glad I had the coverage just in case.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
It was nice knowing that I was covered if something unforeseen happened.
Kathleen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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