Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
cruise
AXA Assistance USA
Gold
We had lost luggage for 10 days. Turns out that they like to collect premiums but don't really like to pay claims.
Allan L. would not
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Too expensive for what it covers.
Charles P. would
recommend this plan to a friend or relative.
-
Zac
Thank you for taking the time to provide us with your feedback. Travel insurance premiums are based upon the following factors: the length of your trip, the cost of your trip, and the ages of the travelers. Typically, the premium for a travel insurance premium is anywhere from 4-10% of the trip cost. With your total trip cost being 8,875 USD and your policy cost being 779 USD, you fall within this realm. For future purchases, it may be helpful to contact our office at 800-487-4722 where a licensed representative would be happy to review the available options with you and provide assistance finding the most economically efficient plan for your travels. We are open Monday-Friday from 7am EST until 12am EST and Saturday-Sunday from 9am EST until 9 pm EST.Jul 28,2016
AXA Assistance USA
Gold
Since I was lucky enough not to have to file a claim, I am unable to fully rate the coverage. I expect that I would have been satisfied due to previous reviews.
JOAN F. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
I never needed to use the plan, but I'm glad I had an affordable and comprehensive "safety net" while abroad.
Alexandra D. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 20,2016
The trip included a
tour
AXA Assistance USA
Gold
I didn't have cause to make a claim or use any of the services this insurance provided so I'm truly unable to say whether or not it was a quality plan/company but the way they have the questionair set up, one has no other choice but to endorse the company.
Liselott G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 14,2016
The trip included a
tour
AXA Assistance USA
Gold
Fortunately I was not the group member who had to be hospitalized in Shetland for a gall bladder issue, but I was gratified that had I had an unforeseen problem I was well insured.
Kathryn Shohl S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
May 31,2016
The trip included a
tour
AXA Assistance USA
Gold
Didn't have need to file a claim.
Regina M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 12,2016
The trip included a
tour
AXA Assistance USA
Gold
Thankfully didn't have to use the insurance, but knowing we had it gave us peace of mind.
Ross B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Apr 20,2016
AXA Assistance USA
Gold
Considering travel during the Brussel massacre it gave me some peace of mind to have travel insurance.
Beatrice L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Mar 29,2016
The trip included a
cruise
AXA Assistance USA
Gold
Did not have to file a claim, therefore difficult to write a review. However, having coverage through Insure My Trip gave us peace of mind throughout our journey in the difficult driving conditions in the U.K.
Reginald J. would
recommend this plan to a friend or relative.
Upon receipt of your review, we did contact AXA Assistance USA claims department who advised that you did call AXA claims because you had a baggage delay. However, you did not wish to provide supporting documentation so you decided that you would not file the claim. Of course, we respect your decision not to proceed with your claim but supporting documentation is a necessary requirement when filing a claim with any insurance carrier.
Once again, thank you for your review. Should you change your mind and wish to report the claim, please contact the AXA claims department.