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Travel Insurance Reviews AXA Assistance USA Platinum

The AXA Assistance USA Platinum plan offers the highest limits of coverage out of all three AXA Assistance plans. Just like the AXA Assistance USA Gold plan, the Platinum plan provides additional Travel Delay benefits along with coverage if your golf or ski trip is disrupted due to Inclement Weather. Another added benefit is coverage for Sports Equipment Rental coverage.

To learn more, see the AXA Assistance USA Platinum product page.

Customers who have visited Germany rated the AXA Assistance USA Platinum plan
4.30 out of 5
10
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Platinum
We did not need to use the plan but had to last year. I had a serious injury and it was comforting to know that both insure my trip folks and AXA were there when it was needed. I insure all our trips with AXA through Insure my trip.
Jacqueline V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
It is so comforting to know that you have coverage for most unexpected events that may happen during any vacation you take. This is especially true in today's world environment.
David J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Jul 18,2017
AXA Assistance USA Platinum
The single largest disappoint I have with the plan is the lack of ability to extend the coverage period while on a trip. Business trips are not always predictable and schedules have to be modified to accommodate the need of business. When my trip duration required my presence for an additional two week I desired to extend the original duration of coverage by an additional two week. The inquiries mad through your website could on off an extension of health cover and not an extension of the full AXA Assistance USA Platinum plan. This was unsatisfactory and in the future i will seek and use other plans that allow an extension of the plan to be made during the trip.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Dec 19,2016
AXA Assistance USA Platinum
I'm glad I purchased it, even though I don't think I will need to file a claim. I became ill while in Berlin and required being seen and treated in an Emergency Clinic there. The cost was so reasonable (compared to The United States' medical care) that I simply paid it happily. I did need to return home early, but the airlines worked with me to exchange my flight reservations without additional cost and the remainder of the hotels in the other cities have graciously begun to process my refunds. Had these not been the cases, I would have needed the medical coverage I chose and the trip Interruption/cancellation which was included in my policy. Gratefully, I'm fine without it.
Terry P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Easy to purchase, provided good info, but had no claim, so I don't know about the most important factor.
Cecil S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
It's hard to rate a plan that I haven't had to file a claim with.
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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