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Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers who have visited the Caribbean rated the AXA Assistance USA Silver plan
4.66 out of 5
51
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Silver
Although we did not have to make a claim, it was great knowing that we were covered if we needed to make a claim. We have already recommended the Silver Plan to two other couples. Thank you AXA.
Dayne D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Silver
We purchased the AXA Silver plan for a cruise we took last winter. There was a flu like illness going around the ship that both my husband & I caught, and we were treated by the physician onboard our ship. AXA covered the entire expense of our medical treatment, but it took several months of emails & snail mails back & forth, sending more documentation about the claim & the cruise, before we finally got reimbursed. They will pay your claim, but they're not a huge hurry to do it.
Elaine R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for taking the time to provide a review of your purchase. We apologize for any difficulties you may have experienced in filing a claim. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.
    Jul 31,2017
    • ElaineR
      Photo
      We've purchased AXA's Silver plan again for a cruise that we're taking next winter. Hoping we won't have any claim, but appreciate the peace of mind knowing we're covered, just in case.
      Jul 31,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
will need your service on my next cruise may 5 thru may 12 2018 mexican riviera
Earl H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your review. We hope you enjoy your cruise and look forward to providing travel protection for your trip! We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    May 22,2017
The trip included a
cruise
AXA Assistance USA Silver
AXA is an excellent, well rated product. A friend had a claim last year and it was handled as advertised with no issues.
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review. We are delighted to know you’re happy with your purchase. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 24,2017
The trip included a
cruise
AXA Assistance USA Silver
Went on a wonderful cruise and we knew you had our back is anything went wrong. Thank you.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection and having your back for all of your future endeavors!
    Feb 03,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
I never had to use this plan during my trip but it seemed to cover all the things I was looking for.
Keith D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Dec 12,2016
The trip included a
cruise
tour
AXA Assistance USA Silver
did not have to use it but was glad to have it
carmen a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 26,2016
The trip included a
cruise
AXA Assistance USA Silver
we will use you again. thanks
peter e. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 02,2016
The trip included a
cruise
AXA Assistance USA Silver
it was a confort
to know that i had protection
Henrietta E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with comfort to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 18,2016
The trip included a
cruise
AXA Assistance USA Silver
I was happy to have coverage; I have no idea if it would have worked for me me, since I didn't have to use it.
Penny B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2016
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