For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Berkshire Hathaway Travel Protection

With faster claims than ever, Berkshire Hathaway Travel Protection provides travelers with comprehensive travel insurance that fits their ever moving lifestyle. They have an innovative claim platform that lets travelers initiate a claim with a simple picture from their mobile device. Berkshire Hathaway Travel Protection is a subsidiary of Berkshire Hathaway Specialty Insurance.

Learn more about Berkshire Hathaway Travel Protection.

Customers who have visited France rated Berkshire Hathaway Travel Protection
4.53 out of 5
28
ratings and reviews
89%
recommended
Sort by
Showing
Cruise
Filed claim
Berkshire Hathaway Travel Protection ExactCare
My wife injured her foot walking in Paris. BHTP sent her a list of English speaking doctors, followed up with her the next day, made it super easy to file the claim, and sent her a full refund within a couple of weeks. This was the best customer experience we've ever had with an insurance company. We travel frequently and from now on we won't leave the house without buying a policy from BHTP. They are the best.
Mario S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your review, we're glad you've had a positive experience.
    Oct 06,2021
Berkshire Hathaway Travel Protection ExactCare
We had to make a claim on our plan, and the process was fantastic. I would 100% buy insurance from Birkshire-Hathaway Travel Protection Again.

We were scheduled to spend Christmas and New Years of 2019/2020 in Europe. We'd bought our airline tickets on miles, so initially didn't plan to even purchase insurance. But, then just a couple weeks before departure, I thought, "Well, stuff happens at the holidays and a lot of our accommodations are non-refundable, so maybe I should get a plan."

2-days before departure, one of our family members had an unexpected medical emergency that prevented us from going on the trip, and required emergent surgery.

I contacted BHTP to let them know we were going to have to cancel, and make sure I "read all the fine print" about my responsibilities related to cancellation. The fine print was reasonable, essentially stating that I had to promptly notify all the trip providers that I was canceling, and obtain whatever refund I could.

I did this, by email whenever possible for the purposes of easy documentation, and submitted my initial claim with BHTP.

I then sort of let things slide for a while. Canceling the trip was emotionally stressful, compounded when COVID came a couple of months later and we had to delay the "replacement' trip indefinitely. Our BHTP rep let me know that I had 1-year from the date of the initial claim to finish submitting documentation, and so I took my time.


Finally, last month (November of 2020) I realized I'd been procrastinating for too long and had better act. I collected all the required documentation. Because our trip was booked independently, we had over 10 individual items that we were claiming reimbursement for. AirBnbs, VRBO's, food and city tours, an EasyJet flight and train tickets, and a short-term rental booked direct with a local company.

When I gathered everything together and put it in a PDF, there were over 90-pages of documentation (receipts, cancellation emails, documentation of the refunds we were able to obtain, credit card statements and more) in addition to our actual claim form.

I summarized the charges in an excel sheet, to make life easier for the claims adjuster, and then sent it off.

I fully expected some back and forth, requests for additional documentation or attempts to refuse our claim on some technicality that I'd missed in the fine print.

I got none of that. This morning, about 3-weeks after submitting our final claim form and documentation, I got a notification that the full amount of our claim (Just under $6k) was sent to my Paypal account.

I would 100% purchase trip insurance from BHTP again, in a second. My interactions with customer service reps were pleasant and helpful, their claim process was not burdensome, and ultimately, our claim was paid promptly and without issue.
Andrew H. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your review, we're glad you've had a positive experience.
    Mar 31,2021
Berkshire Hathaway Travel Protection ExactCare
It was reassuring to know that if a need for medical care arose during my trip it would provide coverage. My wife tripped on an uneven sidewalk and could have injured herself. Fortunately it wasn’t anything but things happen that you don’t expect. Best to have coverage even though you don’t use it.
0Peter S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    We are glad she is okay. Thank you for your feedback, we appreciate it!
    Dec 11,2019
Berkshire Hathaway Travel Protection ExactCare Value
Very poor service with lack of communication. I got the impression that they just don't care and thus wasted a lot of time. They are carrying the Berkshire Hathaway name and are doing them a disservice.
Maria D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. We are sorry to hear that Berkshire Hathaway did not meet your expectations and have brought it to their attention.
    Nov 08,2019
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare
This insurance is like fire insurance on your home...you hope that you never have to use it. However, common sense and normal risk management strongly suggest that this tool be employed on trips involving lengthy lead times and/or significant cost. In comparing several companies' offerings, I have repeatedly found the BH policies to offer the most coverage at competitive prices. I have used them several times and have been very satisfied.
John A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your feedback, we appreciate it!
    Jun 19,2019
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare
No issues, no problems, no claims, so can't really rate some aspects of the plan.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for taking the time to provide your rating. We do appreciate it!
    Jun 12,2019
Berkshire Hathaway Travel Protection ExactCare
How can I know if a plan was good if I didn't use it? I could only guess.
Gary D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare Value
We have purchased travel insurance every year however, this was the first time we had a claim. We will use Berkshire Hathaway Insurance again in the future, as well as recommend them . Very happy about the entire process........
Gayle S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Christine Sapa
    Berkshire Hathaway Travel Protection
    Photo
    We are happy you've had such a great experience with our travel and claims team. Thank you for taking the time to provide us with your 5-star rating, we truly appreciate it!
    Jan 28,2019
Berkshire Hathaway Travel Protection ExactCare
I could only recommend this if I had filed a claim and compensation would be as smooth as I would expect. Fortunately I didn’t have to get to that point.
Geerhard B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Christine Sapa
    Berkshire Hathaway Travel Protection
    Photo
    We would like to thank you for taking the time to provide a rating, we appreciate it!
    Jan 11,2019
Berkshire Hathaway Travel Protection ExactCare
Did not use the insurance - so no opinion of its value.
WONDA B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Trawick International
    (4.64)
  4. Medjet
    (4.66)
  5. Berkshire Hathaway Travel Protection
    (4.63)
  1. Berkshire Hathaway Travel Protection
    (4.52)
  2. GeoBlue
    (4.48)
  3. IMT Services
    (4.47)
  4. Travelex
    (4.46)
  5. John Hancock Insurance Agency, Inc.
    (4.39)