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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited Finland rated C&F Travel Insured International
3.82 out of 5
5
ratings and reviews
80%
recommended
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C&F Travel Insured International Worldwide Trip Protector
I am very disappointed with C&F Travel Insured International. I fractured my ankle while on vacation, an unstable bimalleolar ankle fracture that needed surgery, but when I contacted them for assistance to return home early I was told I would have to cover the cost (between $6,000-$11,000) and then their medical professionals would determine if it was considered an emergency to them thereby qualifying for reimbursement. Unfortunately they would not or could not tell me if it was an emergency to them until after I was home.
As I opted not to chance the added expense of the high prices to come home early, (risking delayed surgery), I attempted to make the best of it by renting a wheelchair to be pushed around town. However, again I was told it was not covered unless I had a doctor's prescription. Unfortunately at that point I had moved on with our itinerary and was no longer in contact with the Emergency Room Physician.
Of course, it goes without saying that the taxi from the Emergency Room to hotel, the taxi to go one block from hotel to a scheduled shuttle, and the taxi to get the wheelchair delivered wasn't even considered.
I truly feel I was in a bait and switch situation with the airfare (my own airline to get home early was $3000 with my own search) and C&F Travel Insured would do anything not to pay out in assisting me during a personal crisis.
Keith W. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your review. The insurance provider has issued the following response:

    "Thank you for your feedback. We strive for customer experience excellence. Our apologizes for the frustrations you’ve experienced during your travels and throughout your Travel Insured International journey. One of our customer care representatives would be happy to discuss any concerns you have. Please reach out to [email protected] We appreciate your patience."
    May 27,2020
C&F Travel Insured International Worldwide Trip Protector
I did not get sick or have any flight delays. But the insurance did provide a sense of security since people do get sick, have accidents and flights are delayed. I went to Finland which is a country with no serious internal problems that I am aware of. Everything runs on time, everyone I ran into speaks English as well as I do, it is not a third world county. I still felt a need for insurance and at the end of the trip am still glad I purchased it.
Merle J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
The plan offered reasonable coverage for the protection I wanted. Fortunately, I did not need to file a claim, so I can't say how adequately it would have been handled. I had some questions to ask of the InsureMyTrip rep and thought that the person was easy to work with and very helpful.
Alvin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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