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Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited Guatemala rated C&F Travel Insured International
3.94 out of 5
10
ratings and reviews
80%
recommended
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Cruise
Filed claim
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector
I had to cancel a 6-day guided trek to Mayan ruins in Guatemala after the first day due to severe intestinal problems. By the time I was taken out by mule to the nearest village, the symptoms had cleared,but the trek had of course continued without me . I did not see a doctor after I got out of the jungle because time had cured the problem. C&F Travel Insured refused to even accept a claim because I did not have a doctor's report (as if I could find a doctor in the jungle). I travel frequently but will never use Travel Insured again.
Daniel W. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are very sorry to hear that you suffered an illness during your trip. Unfortunately, this is a standard practice with all travel insurance companies, for an insured to provide required documentation as set forth in the policy, in order to receive payment for those loses. We hope that fellow customers will find your review and our response to be educational and informative.

    The C+F Travel Insured International Worldwide Trip Protector includes the following coverage under Trip Interruption as per the Certificate found in your Confirmation of Coverage:
    "Your, Your Family Member’s, Your Traveling Companion’s, Your Traveling Companion’s Family Member, Your Business Partner’s or Your Business Partners Family Member’s covered Sickness or Injury which: a) occurs while You are on Your Trip, b) requires Medical Treatment at the time of interruption resulting in medically imposed restrictions, as certified by a Legally Qualified Physician, and c) prevents Your continued participation on Your Trip;"

    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jan 17,2019
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I always insure my trip through your organization -- it is quick, easy and reasonably priced. Thanks.
Therese R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Lengthy review process and incompetent claims agents exacerbated the time it took to review my claim and only paid out a portion of the claim. I provided the claim form and supporting documentation, including an excel spreadsheet with sufficient detail the first time I submitted the claim. The agent requested said claim form and said documentation nearly two weeks later and then offered a portion of the claim about a week later. Look elsewhere.
Conor G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    We are sorry to hear that you are disappointed in the claim process and apologize for any inconvenience that you may have experienced. You first submitted your claim on 10/17/2018, but your check was not issued until 11/12/2018. That is a little longer than Crum and Forster Travel Insured's usual turnaround time of two to three weeks. In addition, you submitted your claim under Travel Delay which has a maximum limit of 1,000 USD (200 USD per day) for each traveler, so if you were delayed for only one day, your maximum reimbursement would be only 400 USD for two people.

    Prior to publishing this review, InsureMyTrip sent you an email offering the services of an advocate to review the claim. If you have changed your mind and would now like our assistance, please feel free to call Customer Care at (800) 487-4722.
    Nov 27,2018
C&F Travel Insured International Worldwide Trip Protector
I did not have to file a claim. I thought the price reasonable for the coverage and it provided me peace of mind. It was worth it.
Judith S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
I never needed it, yet hope that if I needed to cancel because of one of my elderly parents death that your compnay would give me a refund.
Julie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
Luckily, I haven't "tested" the claim process, but the purchasing part of the plan was easy to do and gave me peace of mind.
Stewart N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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