Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited Puerto Rico rated C&F Travel Insured International
4.18 out of 5
20
ratings and reviews
90%
recommended
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Filed claim
C&F Travel Insured International Worldwide Trip Protector Plus
I have recommended your company to all of my friends who also found the plan worth the cost. I plan to again use your company in all of my future travels. Great company.
regina m. would recommend this plan to a friend or relative.
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Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
It really can’t be meaningfully reviewed unless a claim needs to be filed.
Ruben T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
I bought what I thought was a fair coverage for what I needed. Calling the customer care number was easy and the rep asked a few questions to make sure I had enough coverage for me. Didn't feel she was trying to push me to buy something more expensive. Just what I needed.
Samuel Q. would recommend this plan to a friend or relative.
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Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
What a rip-off. Hurricane Maria hit Puerto Rico a week before our scheduled trip. The island was and still is without power. Any logical person knows that the hotels are not going to be functioning and the island isn't in shape to host tourists on honeymoons. While we had a cancel for any reason clause, it makes no logical sense that we were not allowed to recoup our costs without an official letter or email from the hotel or an all out notice of cancellation of our flight from the airline. And these have to come 48 hours prior or we risk not being able to cancel for any reason. What's up with that terrible clause!?! This was already enough to show me that they make it hard as possible to get your money back, but I haven't even touched on the worst part of this. I paid for my flights with CREDIT CARD points through chase online travel portal. However, these aren't airline miles. They have cash value and I had an invoice directly from jet blue showing I paid $x amount of money. Yet, I was told that because it's not on my credit card statement as a cash purchase I only get $250 back. How does that make sense!?! Thieves. That's the only word I have for this and I will never ever recommend this to anyone. Better to save $250 and work directly with the hotels and airlines to get money back. I actually ended up talking to the airline and hotel directly and they were understanding of said situation and gave full refunds. But I shouldn't have had to go through that hassle.
Ryan K. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel and are dissatisfied with this policy. We are pleased that you ultimately received reimbursement from your travel suppliers.

    Hurricane Maria was indeed a very destructive and devastating storm. Since the claims administrator is required to adjudicate claims based on the terms and conditions of the policy, you will need supporting documentation to demonstrate your proof of loss. This would be required for a claim with any travel insurance policy.

    On this plan, to use Cancel for Any Reason, you must cancel your trip 48 hours or more before your Scheduled Departure Date. This is industry standard to require cancellation to occur 2-3 days prior to your Scheduled Departure Date depending on the plan you choose for the CFAR option.

    The trip costs that are insurable on a comprehensive plan are the pre-paid, non-refundable trip costs. The face value of rewards bookings are not insurable, but this policy does cover up to 250USD as shown in the Confirmation of Benefits for any penalty cost of putting the miles or reward points back in the account they were removed from.

    If you have any questions or concerns, please call us at 800-487-4722.
    Oct 19,2017
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
We were very satisfied with the cost of the insurance and when we submitted a medical claim, they paid it without any problems! We are very glad we purchased with you!
Lori H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
I can't say if I was satisfied with this plan because, luckily, I didn't have to file a claim. However, we found the cost staggeringly high
Caroline D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • DavidT
    Photo
    The term "staggeringly high" is a relative term that can mean different things to different people. My policy was about 5% of the cost of the Trip. When I added the maximum Accidental Death for Flight Catastrophe, I voluntarily increased it to about 10% of my trip. To me, this is a reasonable cost. Insurance is always purchased with the hope and expectation that it is never used, but with the peace of mind knowing that it is there if needed. I paid more to the policy for the million in life insurance for flight.
    Nov 14,2014
C&F Travel Insured International Worldwide Trip Protector Lite
It was excellent to give us peace of mind as we planned a wonderful vacation and our rental owner suggested buying this in case of a cancellation!
Tamara C. would recommend this plan to a friend or relative.
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Value
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Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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