Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have visited Spain rated C&F Travel Insured International
4.48 out of 5
159
ratings and reviews
96%
recommended
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Filed claim
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I had surgery on my foot in January, after buying the insurance. to that point. I followed ALL doctor's orders to the tee. After the foot came out of the cast, it began swelling and the leg showed significant redness to near the knee. Roughly 2 weeks before my planned flight, it was determined that I could not fly for at least a month. At that point I filed my claim. It took 90 days to get the claim paid and that is what insurance is all about. It was even suggested that this was a preexisting claim or condition. Never had this kind of problem previously. Eventually they paid.
Leland R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for submitting your review. We are very pleased to hear that your claim was paid.

    Your CF Travel Insured plan has a preexisting condition period of 60 days which is the number of days that the insurance company will "look back" from the date you purchased the policy to see if your claim is related to a preexisting medical condition. If the reason you are canceling, interrupting or seeking medical coverage is related to a preexisting condition, there would be no coverage under your policy so your claim would be denied.

    The best way to avoid any confusion over a preexisting medical condition is to purchase a policy with the waiver of that exclusion. You can purchase most policies up until the day before departure. However, the best time to purchase travel insurance is right after you put money down towards your trip. The preexisting condition waiver is a time sensitive coverage that requires you to purchase a policy within 10 to 21 days of your initial trip payment. Unfortunately you did not qualify for the waiver since you purchased this plan more than 21 days after your initial trip payment.

    Please call us at 800-487-4722 weekdays from 7:00 AM to midnight EST or weekends from 9:00 AM to 9:00 PM for assistance in quoting or purchasing a policy.
    Aug 07,2018
C&F Travel Insured International Worldwide Trip Protector Lite
I was un abled to make the trip because I had a stroke. I did not proceed to make a claim on the insurance because the insurance company had too many hoops to jump through which I could not achieve due to my limited mobility. I was unable to gather the necessary documents to submit to the insurance company.
Adele G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I felt that the representatives on the phone were not helpful at all. I had to call several times and finally sent a complaint via email to customer support before I got my claim approved. I felt they hassled me unnecessarily on what was clearly a viable claim and they kept requesting more and more info from our doctors. I'm lucky my doctors were accommodating to their requests. I felt the rep started with "I don't believe this claim" and worked backwards to keep us from being approved; hoping we would give up. I won't use this company again even though we travel often.
Steven E. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 18,2018
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
Booked this trip over a year ago and the insurance provides a peace of mind even when everything goes as planned. We will use Insure My Trip for all our planned vacations.
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
This plan offered a good rate relative to other plans for the coverage we found was acceptable for our needs. We would buy it again.
Margaret L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Lucky we did not have to use the insurance but was very pleased with all the interactions I had with the company service representatives. They were informative, responsive and courteous - no matter how many times I called!!
Faith O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Plus
We had to cancel the trip when my wife was diagnosed with Stage III breast cancer. After a small glitch we were contacted by their customer support team which cleared the way to a full resolution. We're happy campers now. Great customer support team - thanks!
Alan E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
Purchasing the plan gave us piece of mind. You actually hope you never need it and in our case, we didn't. But when traveling so far from home and for such a long period on your own (no tours), there was comfort in knowing we had something to fall back on at a reasonable cost.
Jose S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
Did not need to use but seemed like good fast service to purchase it.
Lawrence T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
Did not file a claim, but the policy offered peace of mind.
Terry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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