Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
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The Crum and Forster Travel Insured policies do provide Rental Car Damage for travel in Ireland according to the following terms and conditions;
"RENTAL CAR DAMAGE
Applicable only when specifically requested on the original application and the appropriate additional premium has been paid and purchase confirmed on Your Confirmation of Benefits.
You are eligible for benefits up to the Maximum Benefit Amount shown in the Confirmation of Benefits, if You rent a car while on Your Trip, and the car is damaged due to collision, theft,
vandalism, windstorm, fire, hail, flood or any cause not in Your control while in Your possession, or the car is stolen while in Your possession and is not recovered.
We will pay the lesser of:
a. the cost of repairs and rental charges imposed by the rental company while the car is being repaired;
b. the Actual Cash Value of the car; or
c. the amount shown in the Confirmation of Benefits.
Coverage is provided to You, provided You are a licensed driver and are listed on the rental agreement."
Although your Certificate of Insurance indicates that you are traveling to Ireland, your rental car company did not accept the policy as proof of Rental Car Damage insurance and forced you to purchase the coverage from them. Perhaps they insisted on you purchasing the coverage because it included liability coverage which we cannot provide.
Although we regret that you are extremely unhappy with the decision, travel insurance providers do not delete coverage or refund premium after your departure date.