Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Its been a month since I submitted my claim, no response by email and no call back when I entered the virtual que.I realize they are busy currently, but some kind of response to any of my email and submissions over 30 days seems reasonable.
Update:
after 2 months, I did get an email asking for proof of the refunds I was able to get on my own of the total trip cost. I submitted that the same day.
after 5 months, the insurance company somehow got my airline tickets refunded by the airline which was nice since they were supposedly non refundable. They never communicated with me about it, just got the credit from the airline.
After 6 months, I still have a small deposit I had claimed and should be paid but I've heard no communication from the insurance company despite repeated attempts on my part for contact.
Additional update: their web site had changed several times and I finally found an update on my case there which shows the claim was "closed" 2 months ago. With no communication to me nor any response to the multiple emails I have been sending in the meantime.
I will certainly NOT recommend this company.
Final update: with the assistance of insure my trip, I finally got my claim paid. The lack of communication from the insurance company made for a very frustrating and time consuming process. I'm very pleased that Insure my trip stepped-up and helped me.
Update:
after 2 months, I did get an email asking for proof of the refunds I was able to get on my own of the total trip cost. I submitted that the same day.
after 5 months, the insurance company somehow got my airline tickets refunded by the airline which was nice since they were supposedly non refundable. They never communicated with me about it, just got the credit from the airline.
After 6 months, I still have a small deposit I had claimed and should be paid but I've heard no communication from the insurance company despite repeated attempts on my part for contact.
Additional update: their web site had changed several times and I finally found an update on my case there which shows the claim was "closed" 2 months ago. With no communication to me nor any response to the multiple emails I have been sending in the meantime.
I will certainly NOT recommend this company.
Final update: with the assistance of insure my trip, I finally got my claim paid. The lack of communication from the insurance company made for a very frustrating and time consuming process. I'm very pleased that Insure my trip stepped-up and helped me.
Erica P. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
I had to file a claim when AA canceled my flight a few hours before my trip. I contacted C&F Travel Insured, and after my cruise l sent in the paperwork needed. It took about a month, but I received a call today stating l would have a check in about a week. Amid the COVID-19 outbreak, l think that is a wonderful turn around. Thank you!
Mary B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I've used Travel Insured International quite a few times. I've had to make a claim twice. No problems. Will use again
Douglas L. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
It would require rehashing my issues all over again. Wisdom for the future. Appreciate your attempt. Blessings in Jesus Name.
Gary H. would not
recommend this plan to a friend or relative.
-
Erin
Thank you for your feedback. C&F Travel Insured has offered the following response:
"We sincerely apologize for the frustrations you have experienced as we pride ourselves on providing the best possible experience to each and every one of our customers. Thank you for your patience, and we are here if you would like to discuss anything further."
Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you if you have any additional questions or concerns.May 11,2020
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
I have had this insurance before and always are happy with it!!! I did not need to file a claim!!
Rebecca B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
The insurance was easy to buy, covered everything I wanted covered, and was reasonably priced.
William R. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
Very good coverage for a very good price.
DONNA N. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
Fortunately, I did not have to use the plan, but I was comfortable knowing I had the coverage I needed for this trip.
Maxine B. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector Lite
Did not need to use, but was very comfortable knowing we had the coverages!
Susan O. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector Plus
Thanks for providing this service. It was the first time I used your company and will definitely do so again in the future. The representative I spoke with was very helpful and professional. She helped me get the exact coverage I needed so I wasn’t purchasing anything I didn’t need. Kudos!
Kim B. would
recommend this plan to a friend or relative.
Please see the response from C&F Travel Insured regarding your review:
"We thank you for your feedback and apologize for any frustrations you’ve experienced. Call volumes hare very high at this time, but our relationship with our customers is very important to us. We appreciate your patience."