Travel Insurance Reviews Crum & Forster - Travel Insured International

Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.

Learn more about Crum & Forster - Travel Insured International.

Customers who have and visited Germany rated C&F Travel Insured International
4.40 out of 5
28
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector
I always purchase trip insurance while traveling abroad but fortunately never had the occasion to use it....until a recent visit to Paris. My husband's wallet was stolen in a crowded bus. It contained not only his credit cards, but around $250 in cash. He never carries around so much money, but since Europe is a cash-based economy where credit cards are often not accepted, we wanted to make sure we had enough cash on hand.

As soon as he discovered the theft, we went immediately to the Paris police, where, after three hours, a report was filed on the theft. A copy was given to my husband. We thought that would be all we needed to file the claim.

When we returned home, we called Travel Insured to file a claim, and were very surprised and disappointed to learn that in this case, nothing was covered at all. When I asked about any sort of retribution for the cost of the wallet itself and for the fee of getting a new drivers' license, for instance, the representative did not go out of her way to offer any alternate suggestions for compensation and just kept quoting the clause.

I had quickly read the policy before purchasing it, and there was, as a matter of fact, a clause in there about baggage loss/personal effects being covered for a maximum of $250 per item. One might assume the same would hold true for a lost wallet, but that is obviously not the case (the argument that there is no way to prove how much cash you have in a wallet is not valid, in my opinion, as there is no way to know how much a lost piece of luggage and its contents are worth...yet insurance will pay $250 for that loss).

I must say I am disappointed and will definitely read the fine print the next time I purchase insurance and will definitely think again before signing with Travel Insured in the future. It would be good to know which, if any, insurance companies represented by Insuremytrip would have covered this loss. The threat of wallet (or camera/smart phone) loss is great, especially in crowded cities, and we'd love to know a company that would cover this should it happen again.

Thank you for the opportunity to air my complaint.
Joanne D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector
Didn't have to use it,so I cant really rate the plan fairly.
Seida T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
It was nice to know the policy was there in case there were any issues.
Bradley O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I had a good trip and I am glad that I didn't have to use the Travel Insured plan.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
C&F Travel Insured International Worldwide Trip Protector Lite
The premium was competitive for the offered coverage.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
C&F Travel Insured International Worldwide Trip Protector Lite
Comforting to know that if there is a problem, Travel Insured is backing us up.
Stephen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
I did recommend your insurance to some people I met on this trip.
Audri F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
Since this trip was so expensive and my wife and I are getting up in years, this plan really made me comfortable that I would not lose everything if a problem came up.
Douglas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
C&F Travel Insured International Worldwide Trip Protector Lite
I am guarded in my rating. I hope that the coverage was adequate. I have no idea how your company performs or if the coverage is adequate.
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
C&F Travel Insured International Worldwide Trip Protector Lite
For our future travel plans we will definitely use Travel Insured. Wonderful support during claim process and timely response to claim. Thanks!
Lorna H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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