The Worldwide Trip Protector from Crum & Forster - Travel Insured International is a comprehensive trip cost protection plan. Coverages offered include Trip Cancellation and Interruption, Trip Delay, Missed Connection, Itinerary Change, Cancel for Any Reason, and Pre-Existing Conditions Waiver.
To learn more, see the Crum & Forster - Travel Insured International Worldwide Trip Protector product page.
We have also forwarded this to the insurance provider and they have responded with the following:
"We sincerely apologize for any frustrations you may have experienced. Please reach out to us at 1-800-243-3174 and we would be happy to clarify any questions you may have regarding your claim, and our policy language. Thank you for your patience. "