Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
This company was referred to me by C a trusted travel advisor and I in turn refered to my traveling companions. Haven’t had a claim yet ( two trips) but I felt the coverage provided was reasonable, clearly stated, and met my expectations. So, I trust if I have a claim for future trips the coverage will be as expected.
Douglas B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Preferred
n/a
Liam N. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I luckily did not need to use this, but it is definitely a good policy for the money.
Zechariah S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Legally you are protected, but to not protect your customer's expenditure from the corona virus is immoral and poor long term planning. Congratulations, you made money but I and many I have spoken to will self insure in the future.
Why not offer a credit on a customer's next policy as an olive branch to retain future customers.
Why not offer a credit on a customer's next policy as an olive branch to retain future customers.
Peter R. would not
recommend this plan to a friend or relative.
-
Erin
Thank you for your feedback. Generali has provided the following response:
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. A dedicated team member will be reaching out to you regarding additional options."Apr 29,2020
The trip included a
cruise
tour
Generali Global Assistance
Standard
Stunned at the increase in price along with aging. Most seniors are on a fixed income and the extra cost put a bit of a crimp on my trip spending. I have never made a claim on travel insurance (thankfully). However, it is good to know IF something should happen I will be covered.
Carell J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The best insurance is the insurance you never use.
WILLIAM P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I have used Insuremytrip several times for previous travels. This time I used a rep to help me decide which coverage would be best for this particular trip. The representative was very helpful, and made it so easy to select the best policy! I will be calling the next time I travel overseas!
Susan B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Didn't have to use it, but have used it in the past with a different trip and the reimbursement for travel delay/lost items/ticket change was fast and easy. I always use this policy now due to that one transaction.
alexander t. would
recommend this plan to a friend or relative.
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At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-348-9505