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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited the United Kingdom rated Generali Global Assistance
4.63 out of 5
283
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I had no need to file a claim.
Brenda P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review! We hope you enjoyed your trip!
    Apr 10,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Good reputation- company fairly priced and I needed a peace of mind. Thank you.
Nancy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Apr 10,2024
The trip included a
tour
Generali Global Assistance Standard
My tour was interrupted due to a flight cancellation and I was reimbursed fairly for the portion of the tour that I missed.
Nina F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily, no experience with claims. It was the lease expensive plan on the web site.
Dinesh S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have used Generali several times, they were really good during the pandemic, moving the insurance coverage to new dates. Due to how I book trips, I usually have to pay for the insurance in 2 or 3 payments, airfare, hotels, car hire as these items are booked. I therefore never know the total cost of insurance, but it is essential for peace of mind, I always worry I haven't covered everything and my claim will be denied due to a minor sum not included. I have never had to claim, but insurance is so opaque, it is a concern.
Linda R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I have used this company in the past and when I did need to file a claim everything proceeded very smoothly and I was happy with the outcome. Will use them again.
Elaine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn’t need to file a claim so it’s hard to say if plan is good. The cost seemed reasonable in comparison to others.
Amy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately we did not have to use this insurance, but we were reassured because we had the coverage. I spoke to people prior to purchasing for clarification and they were very helpful.
Linda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We handled the paper work for our claim all online and then they even called us. Received our claim promptly with no problems.
LINDA J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
excellent value for money
Paul T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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