Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Attempted to reach the company as our trip to Europe was coming to an end this past weekend 8-30-2019. A hurricane was approaching my home State of Florida and my wife and I were simply trying to reach a representative of the insurance travel policy to ask a question about the policy, however, numerous attempts to do so were unsuccessful. We were never contacted after countless attempts on the “ we will call you back , no wait system “ and we were never cable to have are call picked up on hold. Luckily we did not have a claim... such as travel delay. The Hurricane did not affect Florida and our return flight back London-Dallas to Florida had no issues . If we did have a claim, I am not feeling very confident that we were going to be able to reach someone. This is the first time I have had a Travel policy that I may very well have possibly needed. Probably will choose a different travel policy company next year!
Craig B. would not
recommend this plan to a friend or relative.
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CraigB
The incident occurred
on Saturday, August 31st 2019 approx. at 5 pm/6pm London Time. We were trying to reach customer service on the number 240-330-1529 (outside the USA) as directed.Sep 11,2019
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Generali Global Assistance
Standard
The piece of mind while travelling abroad is we worth the cost of insurance
gary h. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully, I did not have to use the plan, but have used them before because the sales associates are knowledgeable and the price is more competitive than other companies.
Sharon H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Excellent, bought it online and exactly what we needed. No worries.
Christopher L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It’s insurance - and you buy it in case something happens. I’ve never had to claim on a travel insurance policy, so it’s a big blow to the pocketbook when you pay $500 or more on top of expenses for the trip itself. I just hope that if I even have to file a claim, I won’t be subjected to a big hassle in order to receive any compensation. I will probably continue to use your company, as it offers the best coverage for the least price. Is there any “repeat customer” discount?
Prindle V. would
recommend this plan to a friend or relative.
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Mike
Thank you for your feedback on the policy. We appreciate your choosing InsureMyTrip for your travel insurance needs. Unfortunately, we cannot offer discounts for insurance due to business regulations.Jul 08,2019
Generali Global Assistance
Premium
Fortunately, I had no major problems on the trip. Inadvertently, I lost a cane with folding seat and a donut cushion the first day away. On return home, eight days later, I wrote Generali that I had registered the cane loss with the airport police. When I left Dublin, I checked with them again, nothing turned in.
I gave Generali the prices from Amazon and they sent me a check. If they handle missed flights and illness that way, they are excellent.
I gave Generali the prices from Amazon and they sent me a check. If they handle missed flights and illness that way, they are excellent.
Judith A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Good coverage.......no claim.
William A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn’t need to use it but it helps traveling when you know you have coverage for most incidents
Beatrice C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
When you pay a lot of money for a trip of a life time, you need to feel safe. I was a little late in starting to look for a plan but insuremytrip was extremely easy to use. I just filled out the online form and received quotes. Simple as that. Quotes AND reviews of the different companies made it easy to pick, pay and receive my policy. I highly recommend and happy that I didn't need it. I've already recommended it to my sister and husband who are planning on taking the same trip we did next year!
Robert T. would
recommend this plan to a friend or relative.
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Carol
Thank you for your 5 star review of the Generali Standard plan. Although you can purchase the Generali policies up until the day before departure, Generali does offer its Premium plan which includes time sensitive benefits that includes but is not limited to the preexisting condition waiver available to you if you purchase the Premium plan prior to or within 24 hours of your final payment for the full cost of your trip.
If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.May 31,2019
The trip included a
cruise
tour
Generali Global Assistance
Standard
This is the second time I have submitted a claim to Generali Assistance. In both cases the claim was handled promptly and I received a check for the submitted amount within 2 weeks.
I wouldn't use anyone else.
I wouldn't use anyone else.
Mary Jo H. would
recommend this plan to a friend or relative.
"We’re sorry to hear about your negative experience and apologize that you had a difficult time reaching us. If you could provide the following information it could help our tech team resolve future technical issues: The date and time of your attempted calls and the department you were trying to reach. Thanks!"