Travel Insurance Reviews CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rated CSA Travel Protection
4.58 out of 5
7,605
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
CSA Travel Protection Custom
I didn't need to use it, but it was nice to know it was there just in case.
Jonathan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
We thought the cost was reasonable for what we needed and will probably use your company again.
Gene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom Luxe
Knowing you had it and not using it is hard to make a judgement on how great the coverage was. What was covered looked great on paper and it was ready to claim at any moment if there was a problem.
Jason W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
One buys travel insurance for peace of mind. Until you are required to put in a claim, one does not know how good the policy really is.
Larry M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I felt you offered a comprehensive plan at a competitive proce
John D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom Luxe
Fortunately I didn't need to use it
Heidi M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom Luxe
Get insurance when you book your trip. I waited until after my opportunity to cancel through the cruise line.
That prevented us for getting 100% coverage. Fortunately we didn't need anything.
Ann B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
The only occasion we needed coverage - for a stolen cellphone - we were denied it.
Ann J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for this review which will definitely provide assistance to your fellow travelers.

    The CSA Travel Protection Custom does exclude coverage under Baggage for "...telephones, computer hardware or software... However, cell phones are usually a standard exclusion in most travel insurance plans.

    Please note that you can always call us prior to purchasing for specific details or you can click on View Certificate in your quote to review all the terms and conditions.
    Feb 11,2017
The trip included a
cruise
tour
CSA Travel Protection Custom Luxe
For 10 days of coverage it was very pricey. thank you
Susanne P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments which are always appreciated.

    Although it is true that your plan was certainly not one of the least expensive plans offered to you, the CSA Travel Protection Custom Luxe was one of only two plans that offered coverage for Pre-existing Medical Conditions. Most Comprehensive plans would have provided the Pre-existing Condition Waiver only if you purchased the plan within 10 to 30 days of your Initial Trip Payment. Unfortunately you were more than one month after that first payment when you called. Keep in mind too that you also purchased a plan that was rich in benefit limits since it included $250,000 in Medical (secondary) and $1,000,000 in Emergency Medical Evacuation coverage per person.

    Our recommendation is to call us at 800-487-4722 within 10 days of your first payment for the most competitive pricing.
    Feb 10,2017
The trip included a
cruise
CSA Travel Protection Custom
My wife and I traveled to six countries from a cruise ship. The trip went well except the cruise ship did not depart from port because of bad weather.
I would do business again using CSA Travel Protection Custom plan.
Scott M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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