Travel Insurance Reviews CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers who have rated CSA Travel Protection
4.58 out of 5
2,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
CSA Travel Protection Custom
Since I did not have to use the insurance this time no complaints. I have tried to use before but it is too hard to meet all the specific requirements. If I am paying for medical coverage abroad, that ins should pay first especially since Medicare will not cover anything outside the USA and should pay the bills direct to the medical facility. We have had to pay ourself in the past because we could not obtain all the correct paper work.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments on "secondary" medical coverage. However, we would like to take this opportunity to point out several benefits that were included in your CSA Custom plan.

    (1) CSA did provide "secondary" medical which would have required you to first submit your claim to any other primary collectible insurance policy. If the primary provider denied payment but it proved to be a covered medical expense under your secondary coverage plan, then CSA would have reimbursed you on a primary basis.

    (2) CSA offered ON DEMAND MEDICAL CARE through their
    Teladoc network (formerly Consult A Doctor TM) which offers 24/7 access to its proprietary nationwide
    cross-coverage network of U.S. licensed physicians for telephone and secure e-mail medical consultations.

    (3) CSA also offered "No Out-of-Pocket Medical Expense". If you had developed an acute illness while on your trip that required treatment by a physician, you could have called the
    Emergency Hotline to obtain the name of a local qualified physician in the assistance provider’s network. If an in-network physician was available, the assistance provider would have scheduled the medical visit and guaranteed payment to the physician for a medical visit not to exceed 1000 USD for covered medical conditions.

    (4) The CSA assistance provider also offered Interpretation/Translation services. The assistance provider would have assisted with telephone interpretation in all major languages or would have referred you to an interpretation or translation service for written documents.

    Please always refer to your CSA Custom certificate for complete terms and conditions for these and all other benefits prior to purchase or within the 10 Day Review Period.
    May 24,2017
CSA Travel Protection Custom
No claims.
George F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
We did not need to place a claim on this trip (luckily) however we did on our last trip and were pleased with the prompt attention to the claim.
Leo M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your 4 1/2 Star Review of your CSA policy. We did check your previous purchases through InsureMyTrip and did find that your previous claim was reimbursed under another CSA Custom plan.
    May 24,2017
CSA Travel Protection Custom Luxe
IT WAS NICE TO HAVE THE COMFORT OF KNOWING WE WERE COVERED IF ANYTHING HAPPEN WHILE WE WERE OUT OF THE COUTNRY....
Joseph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom Luxe
Comforting option to have even if you don't want to have to use it!
Ralph E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
The plan with reasonable price, but I am lucky not to use it.
alla m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Used this plan before - several years ago had a claim & the settlement was processed quickly and within policy coverage with no hassle. The best I can say is that for this trip - I did not need to make a claim (that is good for me) but it was there if I needed it - - and the coverage & premium was reasonable.
Douglas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Your website provided good clarity and comparison data to enable me to get the proper coverage for our trip. Although it is an added expense, it gave me good peace of mind during the trip.
Larry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom Luxe
didn't have to use it. felt at peace having it
Estoria T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
insuremytrip is such a great service allowing us to evaluate coverage against cost and see competing products. It lets you make an educated decision for the big ticket items like cancelled or delayed flights and illness that can impact the entire trip. We felt good about the decision we made and that there was a lot of data provided to help us make that decision.
Janiene P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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