Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have and visited Hungary rated the CSA Travel Protection Custom plan
4.54 out of 5
18
ratings and reviews
94%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
My flight was delayed for 4 hours, but I couldn't file the claim, my policy said 6+. I should read policy more careful.
Vella C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Deborah Celizic
    CSA Travel Protection
    Photo
    Thanks for sharing your experience. We’re sorry to hear your trip was delayed and apologize for not meeting your expectations. We do offer plans that can provide coverage for a variety of different expenses if your flight is delayed. As you mention, our Travel Delay coverage requires a six hour delay or longer in order to provide reimbursement for certain out-of-pocket expenses you might incur while delayed, such as lodging, meals and local transportation. However, if your flight is delayed due to adverse weather, mechanical breakdown of your aircraft, or an organized labor strike, our Trip Interruption coverage can typically reimburse for additional transportation costs you may incur to return home or rejoin your group in addition to any prepaid non-refundable expenses that you had to forfeit as a result of the delay, regardless of its length. We never discourage our customers from filing claims, even if it appears the plan would be unable to provide coverage for you. We hope you’ll consider updating your review. If you have any additional questions regarding the plan you purchased and the coverages available, please contact us at (800) 348-9505 or via email at csa@csatravelprotection.com.
    Aug 26,2016
The trip included a
tour
CSA Travel Protection Custom
I recommend travel insurance. This claim was regarding a flight delay resulting in 1 1/2 day of missed tour. CSA at least prorated a benefit. More than my traveling partner received from another insuremytrip supplier.
Carol D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Chose this plan as it met all our needs. There are many plans available, read carefully and choose the one that complies with your needs.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
I would never travel without a travel protection plan. It gives me the peace of mind which make my vacation worry less
Ildiko S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Didn't have to use the insurance, thank goodness.
Judith L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
We had to cancel our river cruise because of a heart attack 2 days before our departure. We phoned CSA and got the process started several days later. We actually had our refund of the entire amount less that 2 weeks later. Great service!!
Jon W. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Was covered just in case.
Robert A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
The representative was very nice and helpful. It made the purchase by phone easy.
Sherrie R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Easy, reasonable price, necessary for every trip. My husband has no on-going health problems, rarely ever sees a doctor, has taken 50 cruises with no problems. But in February on a cruise, he had a detached retina. Thanks to our great insurance for making the cancellation of our cruise the following week, be so much less painful. We always recommend trip insurance, especially for those folks who "never get sick". Thanks so much for great plans like yours.
patricia n. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
I appreciated you contacting us before we left with our vital information.
Paul R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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