Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have and visited the United States rated the CSA Travel Protection Custom plan
4.65 out of 5
190
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
CSA Travel Protection Custom
We never tested the plan which makes it differicult to evaluate. Insurance coverage and how the company applies it to a claim is a true test for the end user. It is reassuring to have some degree of protection when traveling. We are not young so having this coverage is reassuring. Yes we would buy it again in future travels. We have no issue with the plan but also have little to say on how it works. Given the cost of travel it is worth having the coverage.

It is best to have all trips with nothing to say about the insurance coverage.
Madelyn F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I have already recommended my sister and her husband to look at this plan, but I would like to see some coupons or discounts for the returning customers. It is a way to encourage your customer to come back to you.
Nadra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your review.

    Although that may appear to be a great idea, rebating, which is refunding a part or all of a premium payment, is against the law. Various homeowners and auto insurance companies may use rate levels to calculate premiums based on prior loss experience. However, travel insurance is not usually purchased on an annual basis and may also be with multiple companies so discounting based on loss experience would not apply.
    Sep 21,2016
CSA Travel Protection Custom
Peace of mind that if anything happened, we would be insured.
Jeffrey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I am completely happy with the Travel Protection plan, the basics of what I wanted covered were included at a reasonable price.
I have not needed to put a claim through, so that's the only reason I gave it 4 out of 5 stars.
stacy f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I had no issues but appreciated the peace of mind I had knowing I had the insurance and that others who needed to use it found it a good value based on their reviews.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
It made us feel better about traveling.
Katherine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
As I did not file a claim I cannot factually review the product. I would suggest a small partial refund if no claim is filed.
Kenneth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
The plan was what I needed in case an unforeseen event prevented our family vacation from taking place.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Never used it, thank goodness, so I can't speak to how a claim would have been handled. The price was comparable to other plans, slightly less for similar coverage. The company has been around a long time with a good reputation. That's what sold me on purchasing it.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Plan worked well for us. Would like to do the same for next year. Wonder if the threat of bacteria infection in the waters around Destin, FL are covered?
Dennis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for taking the time to provide us with your feedback. If you were to contract bacteria or a virus while on your trip, there may potentially be coverage as the CSA Travel Protection Custom policy provides travelers with Trip Interruption, Travel Delay, Emergency Medical, and Emergency Medical Evacuation due to unforeseen illnesses and accidental injuries that were incurred while traveling. However, the threat of bacteria would not be a covered reason listed within the policy for Trip Cancellation or Trip Interruption. To have coverage due to the threat of bacteria, we would advise reviewing products that offer the Cancel For Any Reason option. For future purchases, it may be helpful to contact our office at 800-487-4722 where a licensed representative would be happy to review the covered perils listed within the policy limits.
    Jul 19,2016
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