Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have and visited the United States rated the CSA Travel Protection Custom plan
4.65 out of 5
184
ratings and reviews
98%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
As I did not file a claim I cannot factually review the product. I would suggest a small partial refund if no claim is filed.
Kenneth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
The plan was what I needed in case an unforeseen event prevented our family vacation from taking place.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Never used it, thank goodness, so I can't speak to how a claim would have been handled. The price was comparable to other plans, slightly less for similar coverage. The company has been around a long time with a good reputation. That's what sold me on purchasing it.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Plan worked well for us. Would like to do the same for next year. Wonder if the threat of bacteria infection in the waters around Destin, FL are covered?
Dennis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for taking the time to provide us with your feedback. If you were to contract bacteria or a virus while on your trip, there may potentially be coverage as the CSA Travel Protection Custom policy provides travelers with Trip Interruption, Travel Delay, Emergency Medical, and Emergency Medical Evacuation due to unforeseen illnesses and accidental injuries that were incurred while traveling. However, the threat of bacteria would not be a covered reason listed within the policy for Trip Cancellation or Trip Interruption. To have coverage due to the threat of bacteria, we would advise reviewing products that offer the Cancel For Any Reason option. For future purchases, it may be helpful to contact our office at 800-487-4722 where a licensed representative would be happy to review the covered perils listed within the policy limits.
    Jul 19,2016
The trip included a
cruise
CSA Travel Protection Custom
Just a piece of mind
Binhduc H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
It's hard to review when you didn't have to use it but at the same time I am glad we didnt. It is good to feel like you are protected while traveling.
Gregory F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Considering we did not need to file a claim I can only speak to the ease of purchasing the insurance. It was not difficult and we record immediate confirmation and info via email.
Patricia F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Some family members an I had a trip planned and insured the flight portion through CSA. Unfortunately, I broke my
foot a couple of weeks before departure and we had to cancel our plans. I contacted CSA, filled out all the paperwork and we received a refund on the "change fee" for the airline, with the choice to use the remainder of our cost as credit against another flight or receive a full refund. The CSA personnel I talked to were professional and helpful in answering my questions. I would not hesitate to use CSA again to cover non-refundable air fare.
Susan M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Affordable!
Milton L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
This was the first time we'd ever had to file a claim. My husband's father died just before our trip. CSA was responsive, quick, and we got everything refunded that we claimed without hassle. Great service!!
Eleanor C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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