Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
5,717
ratings and reviews
98%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
Thankfully i was not used the coverage, but had peace of mind during our travel
Anna K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I called the hotline for assistance in finding a physician in London. The CSR was very helpful, sending me an e-mail of references, and even followed up later with a call to see how it went.
Susan T. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I was comforted to have the protection and, luckily, I didn't need to use it.
Thank you.
Claire T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
We had some potential issues related to a strike of trains and a cancellation. We contacted the insurance and they were helpful in providing details of what would be needed if we had to file a claim. It provided peace of mind during a stressful time. In the end, we were not effected by the strike.
Philippe C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Good cover and good price.
Barry W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Did not need to make a claim for any issues.
Leo M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Very satisfied with insurance rates and easy to purchase on your website.
Lucille L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
We, fortunately, did not have to file a claim, but it was worth the money knowing that we were covered. Our bookings for a rather expensive trip were non-refundable and non-transferable. At the same time, my mother-in-law's health is declining, so it was good knowing we would be covered if something really serious happened to her and we had to cancel.
Gregory W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Didn't need to file a claim but the price was reasonable and the knowledge that my wife and I were covered for the stated issues was reassuring.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Some family members an I had a trip planned and insured the flight portion through CSA. Unfortunately, I broke my
foot a couple of weeks before departure and we had to cancel our plans. I contacted CSA, filled out all the paperwork and we received a refund on the "change fee" for the airline, with the choice to use the remainder of our cost as credit against another flight or receive a full refund. The CSA personnel I talked to were professional and helpful in answering my questions. I would not hesitate to use CSA again to cover non-refundable air fare.
Susan M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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