Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
5,874
ratings and reviews
98%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
Did not need to make a claim, but was good to know that I was protected.
Tulsi R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
The plan's cost and coverage was just what we needed for our trip to South Africa.
Mildred Barbara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Since I didn't have to file a claim, all I can rate is the stated coverage, which was just what I was wanting. The cost, in comparison to other plans, seemed reasonable. Easy to compare plans.
Alvin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Service in selecting an insurance provider was excellent and much less expensive than the policy available from our travel counselor. As it turned out, we did not need to file a claim but having the policy provided peace of mind.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Plan worked well for us. Would like to do the same for next year. Wonder if the threat of bacteria infection in the waters around Destin, FL are covered?
Dennis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for taking the time to provide us with your feedback. If you were to contract bacteria or a virus while on your trip, there may potentially be coverage as the CSA Travel Protection Custom policy provides travelers with Trip Interruption, Travel Delay, Emergency Medical, and Emergency Medical Evacuation due to unforeseen illnesses and accidental injuries that were incurred while traveling. However, the threat of bacteria would not be a covered reason listed within the policy for Trip Cancellation or Trip Interruption. To have coverage due to the threat of bacteria, we would advise reviewing products that offer the Cancel For Any Reason option. For future purchases, it may be helpful to contact our office at 800-487-4722 where a licensed representative would be happy to review the covered perils listed within the policy limits.
    Jul 19,2016
CSA Travel Protection Custom
Good plans at reasonable price.
Ann W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Chose this plan as it met all our needs. There are many plans available, read carefully and choose the one that complies with your needs.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I lost my backpack in Florence, Italy. I filed a police report the same day and filed my claim upon arrival home. Luckily I had kept most receipts necessary, including replacement items that I needed for the rest of my trip. I feel that the claim was processed promptly and fairly. I received about 75% of the cost to replace all items.
Kathleen F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Before I purchased the plan I had contacted customer service via email with questions ; their response was quick and helpful.
Hugh C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Cost was 20% more than I wanted to pay, but it did cover all the costs I wanted covered at levels ALMOST warranting the cost
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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