Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
5,710
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
It was nice to have the peace of mind knowing that if something happened we wouldn't lose thousands of dollars.
Leslie I. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
my wife suffers from depression. she has been fine for quite awhile but she recently suffered a setback after our trip was planned. we had to cancel,our claim was denied because they do not cover psych problems!. I guess now they can pick and choose illnesses as they see fit. depression is an ILLNESS, so they discriminate!
Adolph B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We hope that fellow customers find your review and our reply educational.

    The CSA Travel Protection Custom plan does not cover claims related to: mental, nervous, or psychological disorders of you or your Traveling Companion. This exclusion is a standard exclusion in most, if not all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 10,2016
The trip included a
cruise
CSA Travel Protection Custom
Great value and easy to purchase.
Constance L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Price is reasonable for the coverage you get. Of course, you always hope you won't need it but it's reassuring to know you have it.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Unfortunately we could not make our trip to Spain. We appreciate the way you handle our claim and the short period of time that we got reimbursed for our airline tickets. Thank you
Felix L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Thankfully I never needed to file a claim against my policy! I was satisfied with the process and cost especially when compared to the cruise line's insurance plan.
Jonathan P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Was surprised how fast my claim was processed. CSA reimbursed me 100%. Thank you. Will continue using this company and recommend to my friends and family. Also, the prices are very good comparing other companies. Thanks again.
Olga G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom
Reliable coverage based on past experience. Will use again, and again.
Bruce B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Though glad we did not have to use it, we have peace of mind that it is there if we have to use it.
Vivien W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Happy I did not need any help. But nice to know I had the insurance in case something changed before or during my trip!
Eleanor R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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