Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
5,729
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
Submitted medical claim on a previous trip and received the best service. Will choose CSA for all trips based on that positive experience.
Claire W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Fast, easy to purchase. Great sense of security.
Guenter G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
I didn't have to use it but knowing I had it was one less thing to worry about. Have used your website last year for another trip. Totally satisfied.
Barbara O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Thankfully I didn't need to use the insurance. However, I have had to use it in the past, and the costs were prohibited. I could not travel contentedly without insurance.
Karen J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
One of my travelling companions experienced a medical emergency during our trip to Japan. CSA representatives were quick, efficient and very helpful. They followed up with many phone calls and emails to see if we needed assistance returning home early and how the recovery was progressing. Very impressed.
paul w. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Excellent Coverage!
Celestine W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
I love being able to compare policies at one stop. But we regularly have to choose among plans that include stuff we don't want or need; would prefer an ala carte system. The cost of these policies has increased significantly over the last few years. This is possibly age related, but I think a good portion of the charge is for coverage we neither need nor want.
,
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
It was nice to have the peace of mind knowing that if something happened we wouldn't lose thousands of dollars.
Leslie I. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
my wife suffers from depression. she has been fine for quite awhile but she recently suffered a setback after our trip was planned. we had to cancel,our claim was denied because they do not cover psych problems!. I guess now they can pick and choose illnesses as they see fit. depression is an ILLNESS, so they discriminate!
Adolph B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We hope that fellow customers find your review and our reply educational.

    The CSA Travel Protection Custom plan does not cover claims related to: mental, nervous, or psychological disorders of you or your Traveling Companion. This exclusion is a standard exclusion in most, if not all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 10,2016
The trip included a
cruise
CSA Travel Protection Custom
Great value and easy to purchase.
Constance L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.70)
  3. Nationwide
    (4.65)
  4. MEDEX
    (4.61)
  5. RoamRight
    (4.61)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.68)
  3. Crum & Forster - Travel Insured International
    (4.64)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.59)