Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
5,728
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
CSA Travel Protection Custom
Price is reasonable for the coverage you get. Of course, you always hope you won't need it but it's reassuring to know you have it.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Unfortunately we could not make our trip to Spain. We appreciate the way you handle our claim and the short period of time that we got reimbursed for our airline tickets. Thank you
Felix L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Thankfully I never needed to file a claim against my policy! I was satisfied with the process and cost especially when compared to the cruise line's insurance plan.
Jonathan P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Was surprised how fast my claim was processed. CSA reimbursed me 100%. Thank you. Will continue using this company and recommend to my friends and family. Also, the prices are very good comparing other companies. Thanks again.
Olga G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom
Reliable coverage based on past experience. Will use again, and again.
Bruce B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Though glad we did not have to use it, we have peace of mind that it is there if we have to use it.
Vivien W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Happy I did not need any help. But nice to know I had the insurance in case something changed before or during my trip!
Eleanor R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Although I should have known this a long time ago, I just discovered that my MasterCard provides similar coverage free-of-charge. There's really no reason to purchase this kind of insurance for a trip like the one we did. Talking to your staff several times was extremely instructive, and I'm grateful to you for what I learned. But I'm doubtful I will buy this insurance again.
David B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for yuor feedback on the policy. The below response has been issued by CSA Travel Protection:

    "We’re sorry to hear you were not satisfied with the travel insurance you purchased. Credit cards may provide coverage for fewer instances than specialized travel insurance, and they usually offer lower limits. In addition, your card’s coverage will most likely not cover anyone else traveling with you. It’s important you check these details as our plans can cover up to 10 travelers, so we can protect your travel companions too. Feel free to call us to discuss your situation further. Thank you."
    Jun 07,2016
CSA Travel Protection Custom
Fortunately we did not need the plan on this trip so my answers may change if I did have a problem.
Stephanie K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Great plan. I am a long time client.
Hazel B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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