Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have rated the CSA Travel Protection Custom plan
4.59 out of 5
2,337
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
I thought the price was high, but your were the cheapest. I think with the few claims as you have your rates could be lower.
ROBERT C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
CSA gives me assurance both when I have a seamless as-planned trip and most importantly, when things go wrong. On this trip we had a seamless experience, but on two previous trips when luggage was lost, items were stolen and when my husband broke his leg, CSA stood by us and covered us with timely, respectful service. I am very loyal to this company for travel insurance.
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
While we were in Spain, my husband's wallet was stolen and immediately someone began using the credit cards. Along with notifying the credit card companies, I called CSA to see if there was anything further I should do. The woman who took my call didn't seem to know and transferred me to what turned out to be the main menu. I gave up. It seems that CSA is not particularly helpful in this situation and that I could handle it myself.
Susan L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
I did not have to file a claim. The policy gave me peace of mind knowing if something unexpected happened I would be protected.
Lee G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
since we have not used any claim, don't know how well it handles, however, pricewise, it is affordable for us.
john nhon t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
thankfully didn't have to use it.
Thomas M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
I got the exact same plan for the exact same trip as the person I was traveling with, and paid more than a hundred more than they did.
Ellen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Since Comprehensive policy premiums are calculated based on trip cost, age of traveler and length of trip, it is possible for travel companions to see differences in their policy premiums. However, you did purchase a reliable and competitively priced plan for your trip regardless of the difference in premium.
    Apr 18,2017
  • Deborah
    CSA Travel Protection
    Photo
    We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Please reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com with any additional questions or concerns.
    Apr 19,2017
The trip included a
cruise
CSA Travel Protection Custom
Not much to say, we did not have any issues so no actual coverage tests existed.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Since, happily, we didn't need to file a claim, there really isn't anything useful to report.
Janice S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I've used CSA Travel Protection a lot to protect the investments I've made in traveling. I knew my options before the snowstorm changed my original itinerary in March. Very happy that my claim was handled quickly and efficiently.
Jayne H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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