Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
6,489
ratings and reviews
98%
recommended
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Cruise
Filed claim
CSA Travel Protection Custom
I was comfortable with this basic policy. Happily, I did not have to file a claim.
Maryellen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Hard to tell if I would recommend until I need to use ist
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
The only reason I rated 4* instead of 5 is that I had no reason to file a claim so can't evaluate that part of the service. But the signup process was quick and efficient; communications with me were excellent; the policy language clear and easy to understand. Although I did not need to use the insurance, it was a comfort knowing it was available and positive reviews from other past customers gave me assurance that a claim would have been handled properly had I needed it.
Scott B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
At the airport I have purchased a plan for $7. It covered me for 5 days I stayed in the country.
Edward L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    May 11,2017
The trip included a
tour
CSA Travel Protection Custom
didn't need; a good thing!! :)
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
No issues. Like your enews
Alicia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
This was a domestic flight and I had no need to file a claim. I was very happy with the policy and the cost, which I found very reasonable. Will certainly use your services in the future. Plus I LOVED dealing with a 130-year old company (I work in historic preservation)!
Marilyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
I would recommend CSA to everyone who travels abroad, I didn't need to use it -Thank God! - but it was there if I needed it. For only $120 the coverage was thorough and covered anything you could experience. I plan to use them again the next overseas trip I take!
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
CSA processed my claims very fast. I had an accident on the day I arrived to my first destination and it ruined my whole trip as I was hospitalized and not allowed by the doctor to do any activities. I came back with my original air ticket and filed my claims as soon as I received my claim form filled by the doctor from overseas. CSA processed my claim much faster than my own health insurance that took several months to process my claim. For trip interruption, CSA approved my claim within 5 business days. I had to wait for long on my health insurance reimbursement but it was due to the delay from my primary medical insurance. Once I received the explanation of benefits from my medical insurance, CSA mailed me the check to cover the amount not paid to me by my medical insurance. I will never travel without trip insurance. And CSA will be my first choice as I am extremely happy with their procedure.
Muantawan A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom
The plan offered the coverage I felt I needed at a reasonable cost. Am grateful I did not have to use it.
Billie A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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