Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers who have rated the CSA Travel Protection Custom plan
4.60 out of 5
2,224
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
CSA Travel Protection Custom
Good thing we didn't need to file a claim... But the peace of mind that this insurance gave us was priceless!!! We had the insurance for a trip to the Bahamas, which got cancelled by the tour operator due to H. Matthew... We changed our destination to Mexico, but travelling within the same dates and we DID NOT have to buy a new insurance, they allowed us to use the same one with some minor adjustments!!! Talk about customer service... Will definitely use this travel insurance again and recommend...
Shylla A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
though we didn't have to use our insurance plan, we felt secure having it.
Victor W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
The price is reasonable and insurance is easy to buy. On the latest trip, I did not need to use any options. But the last year I had a dramatic sudden health issue. The insurance reimbursed all my medical expenses. Since then, I recommend this insurance to all my friends when they plan to go anywhere.
Lyudmila B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Didn't have to use it
john h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
So happy I didn't need to use the policy!... but felt reassured that it was available. I always use insuremytrip for all travel insurance needs. This time I spoke to a customer rep because I was buying a policy to cover two people & had questions - she was extremely helpful.
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
Thankfully we did not need to file a claim but the peace of mind it gave us was invaluable.
Neal K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
For the amount we paid, I thought that the 6 month pre-existing exclusion was a lot to pay. I have gotten pre-existing included for less money from other companies.
Ronald K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Deborah Celizic
    CSA Travel Protection
    Photo
    We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon the cost of your trip. As you mention, the plan you purchased is generally unable to provide coverage for any losses resulting from pre-existing medical conditions. Coverage for pre-existing medical conditions is available with our Custom Luxe plan provided you purchase your plan prior to or within 24 hours of making final payment and other requirements are met. Please feel free to reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com with any additional questions or concerns.
    Nov 01,2016
The trip included a
cruise
CSA Travel Protection Custom
I did not need to file any claim.
Patricia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Since there was no claim, the process appeared to be seamless: buy insurance, nothing happened, so there is no experience to review. We have no way of knowing whether the insurance functions . . . other than that we experienced the peace of mind in believing that an unforeseen event would be covered and corrected.
Walter L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Very easy to book...did not have to file a claim however so I do not know how easily that would have worked.
Christine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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