Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
6,194
ratings and reviews
98%
recommended
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Showing
Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
I got very sick on a Transatlantic cruise and had to go to Medical. My health insurance took 5 months to deny my claim. I then sent all the required paperwork to CSA and they processed and paid my claim in a month. I just purchased insurance for our next trip from CSA.
Tracy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
Everything went well with cruise. No claim needed to be filed.
LORRAINE W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
The plan was expensive, but we wanted to be covered if an incident occurred
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
BY NOT HAVING ANY CLAIM, THIS SURVEY COULD CHANGE
Ken D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
How could I review the insurance plan if a claim wasn't made...
Peter C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I find the agents very helpful in answering my questions.
Karin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
We never travel without your coverage. ....thks.
ROBERT M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I love using CSA for my vacation insurance needs. It gives me peace of mind in case something should occur. I also encourage all of my clients to use CSA for their travel needs. Thank you CSA for a great product and being there "just in case".
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
My BIG concern is that I filled out an on line request for you folks to send me a copy of my policy, and I'm STILL waiting for your response. It wasn't the end of the world. Thankfully, other than a hold on one credit card, there were no other negative events.
We all have "bad hair days", but you guys really need to fix your response time on simple requests. You can't fix it if you don't know about it. So, I'm informing you. Thanks!
Alice C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
didn't have to use it but it was good to have while traveling abroad.
MITCH R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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