Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
6,208
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
CSA Travel Protection Custom
I did not need to file any claim.
Patricia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Since there was no claim, the process appeared to be seamless: buy insurance, nothing happened, so there is no experience to review. We have no way of knowing whether the insurance functions . . . other than that we experienced the peace of mind in believing that an unforeseen event would be covered and corrected.
Walter L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Very easy to book...did not have to file a claim however so I do not know how easily that would have worked.
Christine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I'm glad we have not had to test the plan so I'm hoping if we did it would come up to expectations.
colin f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
My trip went smoothly and didn't have to claim for anything. It's good to have assurance that I have people to turn to if any unexpected eventuality arises. The peace of mind alone is worthy enough for a small price of getting it.
Alexis D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Thankfully we didn't need to file a claim but it was good to know we had coverage at a reasonable price.
Lauri P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
CSA Travel Protection Custom
We were not dissatisfied with the plan nor were we satisfied. Not possible to assign a rating to satisfaction as we did not have to use the service. The cost seems relatively high and I do wish there was a clause for "pet issues" So we do not have to determine whether to leave a dying pet or lose a large amount of money. Thank you for asking.
Sherry R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Deborah Celizic
    CSA Travel Protection
    Photo
    Thank you for sharing your feedback. We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon the cost of your trip. While our current plans are generally unable to provide coverage due to an unforeseen sickness, injury or death of a pet, we’re researching this event for future product development. Please feel free to reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com with any additional questions or concerns.
    Nov 01,2016
The trip included a
tour
CSA Travel Protection Custom
Have used your services before and find your reps to be helpful and concerned about my needs.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
There was very prompt response, very good work with our claim. We got all requested money back very quickly. Claim Department representative Devon Love did excellent job.
Gregory C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
I always use CSA for travel insurance. Their rates are reasonable, coverage is very good, but what is most important should you have to file a claim they ALWAYS pay and pay promptly.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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