Travel Insurance Reviews CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rated the CSA Travel Protection Custom plan
4.59 out of 5
6,494
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
CSA Travel Protection Custom
I had peace of mind while traveling!
Anthony C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Luckily I did not have to file a claim, however the ease of purchasing the plan as well as the coverage it provided
was a good value and worth the piece of mind to have it.
Lauren E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
We had to cancel our trip to Costa Rica due to my husband's serious health condition. Fortunately we were able to do this within the time frame to get all of our lodging money back except for a $50.00 processing feel therefore we didnt need to use our insurance policy.
Rhonald H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
Of course, the real test of a plan is when the traveler needs to file a claim. Since I didn't have to do that (although I got sick for four days during the trip, due to water problems in a town my tour went to), I have no real idea whether CSA is a good insurance company or not.
Nancy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
CSA Travel Protection Custom
It's nice to go away, on a trip, with peace-of-mind.
I didn't (ever) have a claim...and I'd like to keep it that way!

One satisfied "customer."
Nicholas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
no comments. luckily, not used.
james v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
Generally adequate coverage, but I discovered that this policy doesn't cover any incidental expenses associated with changing our airline reservations to an earlier flight in order to avoid a reliably-predicted extended storm-related delay, even though the airline had already declared a weather event and waived all change fees. It seems the insurer prefers to incur the significantly larger claim that would presumably have resulted if we'd kept our original reservations, which would have stranded us at the airport for a day or more.
Roger F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
CSA Travel Protection Custom
My claim was small...just about $200 for a missed tour in Iceland due to illness. When I spoke with the CSA agent on the phone, I was made to feel discouraged. Supposedly I would need more medical documentation than what I did have. I went ahead and filed anyway and VOILA! The letter I had from the hotel person who called the EMT's for me and my own letter explaining things turned out to be adequate. I am very pleased.
Jay S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
CSA Travel Protection Custom
I wish there were a way to buy a year's policy rather than trip by trip. We have made a claim with CSA on our last trip and they were very prompt paying it.
David b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
CSA Travel Protection Custom
I thought the cost was reasonable for what I wanted, which was emergency medical evacuation, if necessary. The travel insurance that came with my credit card didn't provide adequate levels, but since I didn't have to file a claim I have no idea on how useful or effective the policy would be.
Matthew B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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