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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
11,046
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Considering we did not to file a claim, everything was fine. I have no knowledge of what would have happened had we had to file a claim
DENNIS G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Fortunately, we didn't need this insurance. We will never know if it was a good value or if this plan provided the care that was advertised. We're grateful for a safe trip and the assurance that we were covered if case of accident or illness.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
We were very pleased with the cost of the policy and the coverages provided,however, the true test of the policy is not coverages but how you deal with a claim and that we never tested, particularly, when the coverages were mostly secondary and one does not know what hoops we would have to jump through to process a claim.
James D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully I did not have to use it. Comforted to know we had it.
Dennie Max R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Although we did not have to file a claim, having the plan gave us peace of mind in the event an incident happened. The cost was much more reasonably priced than the plan available through the cruise line.
Roxanne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I almost had to submit a claim, but my lost item was found and returned to me by Gate 1 Travel.
Kathleen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I will use this company again for future global trips!
Karen F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I felt for the requested services, the price was too expensive. I guess that is my fault was waiting until the last minute to purchase. Thanks
Jeaninne M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages. 

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    May 21,2019
The trip included a
cruise
tour
Generali Global Assistance Preferred
It was great…we didn’t have to use it.
Thanks
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad we had no use for it <smile>
Fred E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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